Publications

Our teams aspire to make discoveries that impact everyone, and core to our approach is sharing our research and tools to fuel progress in the field.

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Our teams aspire to make discoveries that impact everyone, and core to our approach is sharing our research and tools to fuel progress in the field.

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1 - 15 of 11203 publications
    Preview abstract Global shared service centers are critical to modern enterprise operations but struggle to provide consistent, timely support across linguistic boundaries. This paper introduces the Glossary-Grounded Universal Queue (GGUQ), a socio-technical framework designed to bridge the gap between the operational goal of a unified global service queue and the reality of a multilingual workforce. The GGUQ is a real-time, workflow-embedded communication architecture that leverages Large Language Models (LLMs) to provide high-fidelity, two-way translation directly within an agent's enterprise platform. The framework's key innovation is a "glossary-grounded" approach, where translation prompts are programmatically injected with a curated repository of enterprise-specific terminology. This ensures a level of contextual and terminological integrity unachievable by generic machine translation tools. By detailing the GGUQ's three-pillar architecture—Dynamic Translation, Glossary-Grounded Integrity, and Resilient Operations—we propose a new model for computer-mediated communication in global enterprises. This framework aims to move beyond federated, language-siloed support models to enable a true "follow-the-sun" operational capability, promoting both organizational efficiency and a more inclusive employee experience. View details
    Unveiling the Global Landscape of Android Security Updates
    Haiyun Deng
    Abbas Acar
    Esteban Luques
    Harun Oz
    Ahmet Aris
    Selcuk Uluagac
    IEEE Transactions on Dependable and Secure Computing (2026)
    Preview abstract Android is the world’s leading mobile operating system, with over three billion active devices. Detecting vulnerabilities and ensuring timely patch deployment are critical to maintaining security. The Android Open Source Project (AOSP) has enhanced the transparency of security updates through Security Patch Levels. However, challenges related to update speed and availability persist. In 2022, Google reported that half of the zero-day vulnerabilities discovered in the wild were variations of vulnerabilities that had already been patched. Recent research mainly highlights delays in update distribution, often attributing them to fragmentation and focusing primarily on flagship devices or limited time-frames. Our approach takes a device-centric perspective to investigate Android update patterns, analyzing 567K security update records from 2014 to 2024, covering 904 distinct devices from six key Original Equipment Manufacturers (OEMs) across 98 countries. Our extensive analysis revealed notable differences in update release timing across OEMs, device types, and regions. Our study also examines documented vulnerabilities and weaknesses, while assessing OEM compliance with Android security guidelines. Our study shows that ∼89.7% of vulnerabilities on unpatched Android devices are exploitable without user interaction and with low attack complexity. We also identified delays linked to fragmentation and OEM-specific challenges, and provide actionable insights for improvement. View details
    Preview abstract Semantic data models express high-level business concepts and metrics, capturing the business logic needed to query a database correctly. Most data modeling solutions are built as layers above SQL query engines, with bespoke query languages or APIs. The layered approach means that semantic models can’t be used directly in SQL queries. This paper focuses on an open problem in this space – can we define semantic models in SQL, and make them naturally queryable in SQL? In parallel, graph query is becoming increasingly popular, including in SQL. SQL/PGQ extends SQL with an embedded subset of the GQL graph query language, adding property graph views and making graph traversal queries easy. We explore a surprising connection: semantic data models are graphs, and defining graphs is a data modeling problem. In both domains, users start by defining a graph model, and need query language support to easily traverse edges in the graph, which means doing joins in the underlying data. We propose some useful SQL extensions that make it easier to use higher-level data model abstractions in queries. Users can define a “semantic data graph” view of their data, encapsulating the complex business logic required to query the underlying tables correctly. Then they can query that semantic graph model easily with SQL. Our SQL extensions are useful independently, simplifying many queries – particularly, queries with joins. We make declared foreign key relationships usable for joins at query time – a feature that seems obvious but is notably missing in standard SQL. In combination, these extensions provide a practical approach to extend SQL incrementally, bringing semantic modeling and graph query together with the relational model and SQL. View details
    Preview abstract We introduce AMS (Activation-based Model Scanner), a tool for verifying whether a language model is safe to deploy by analyzing its internal activation patterns. While "uncensored" and maliciously fine-tuned models pose increasing risks, current detection methods rely on behavioral testing that is slow, incomplete, and easily evaded. AMS takes a fundamentally different approach: measuring the geometric structure of safety-relevant concepts in the model's activation space. Safe models exhibit strong class separation (4-8σ) between harmful and benign content; models with removed or degraded safety training show collapsed separation (<2σ). Using contrastive prompt pairs and direction vector analysis, AMS performs model-level verification rather than prompt-level classification. We validate AMS across 14 model configurations spanning 3 architecture families (Llama, Gemma, Qwen), 3 quantization levels (FP16, INT8, INT4), and multiple model categories (instruction-tuned, base, abliterated, uncensored). In our validation set: (1) all four instruction-tuned models pass with 3.8-8.4σ separation; (2) three tested uncensored models (Dolphin, Lexi, LLama-3-8b-Uncensored) flagged as CRITICAL with 1.1-1.3σ on harmful content; (3) an abliterated Llama variant flagged as WARNING (3.33σ); (4) Llama base model shows 0.69σ, confirming absence of safety training; (5) quantization has minimal impact (<5% drift). One model labeled "uncensored" (DarkIdol) unexpectedly passed, suggesting either mislabeling or a technique that preserves activation geometry. AMS also provides identity verification via direction vector comparison. Scanning completes in 10-40 seconds per model on GPU hardware. We discuss threshold calibration, limitations of our validation scope, and directions for broader evaluation. View details
    Gaze Target Estimation Anywhere with Concepts
    Xu Cao
    Houze Yang
    Vipin Gunda
    Inki Kim
    Jim Rehg
    Proceedings of the IEEE/CVF Conference on Computer Vision and Pattern Recognition (2026)
    Preview abstract Estimating human gaze targets in-the-wild is a formidable challenge. Existing computer vision algorithms rely on brittle, multi-stage pipelines that require explicit inputs like head bounding boxes and human pose, causing initial detection errors to cascade and lead to system failure. To overcome this, we introduce the \textbf{Promptable Gaze Target Estimation (PGE)} task, a new end-to-end, concept-driven paradigm. PGE conditions gaze prediction on flexible user text or visual prompts (e.g., "the boy in the red shirt" or "person in point [0.52, 0.48]") to identify a specific subject's target, which eliminates the rigid dependency on intermediate localization cues. We develop a scalable data engine to generate \textbf{Gaze-Co}, a dataset and benchmark of 120K high-quality, prompt-annotated image pairs. We also propose \textbf{AnyGaze}, the first model designed for PGE. AnyGaze uses a Transformer-based detector to fuse features from frozen encoders and simultaneously solves subject localization, in/out-of-frame presence, and gaze target heatmap estimation. AnyGaze achieves state-of-the-art performance on standard gaze target estimation benchmarks, setting a strong baseline for this new problem even on a difficult out-of-domain, real-world clinical dataset. We will open-source the AnyGaze model and the Gaze-Co benchmark. View details
    Preview abstract Audio Description ( AD) provides essential access to visual media for blind and low vision ( BLV) audiences. Yet current AD production tools remain largely inaccessible to BLV video creators, who possess valuable expertise but face barriers due to visually- driven interfaces. We present ADCanvas, a multimodal authoring system that supports non- visual control over audio description ( AD) creation. ADCanvas combines conversational interaction with keyboard- based playback control and a plain- text, screen reader– accessible editor to support end- to- end AD authoring and visual question answering ( VQA). Combining screen- reader- friendly controls with a multimodal LLM agent, ADCanvas supports live VQA, script generation, and AD modification. Through a user study with 12 BLV video creators, we find that users adopt the conversational agent as an informational aide and drafting assistant, while maintaining agency through verification and editing. For example, participants saw themselves as curators who received information from the model and filtered it down for their audience. Our findings offer design implications for accessible media tools, including precise editing controls, accessibility support for creative ideation, and configurable rules for human- AI collaboration. View details
    Usability Hasn’t Peaked: Exploring How Expressive Design Overcomes the Usability Plateau
    Alyssa Sheehan
    Bianca Gallardo
    Ying Wang
    Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI ’26), April 13–17, 2026, Barcelona, Spain (2026)
    Preview abstract Critics have argued that mobile usability has largely been optimized, and that only incremental gains are possible. We set out to explore if the newest generation of design systems, which promote greater flexibility and a return to design basics, could produce substantially more usable designs while maintaining or increasing aesthetic judgments. Through a study with 48 diverse participants completing tasks in 10 different applications, we found that in designs created following Material 3 Expressive guidelines, users fixated on the correct screen element for a task 33% faster, completed tasks 20% faster, and rated experiences more positively compared to versions designed using the previous Material design system. These improvements in performance and aesthetic ratings challenge the premise of a usability plateau and show that mobile usability has not peaked. We illustrate specific opportunities to make mobile experiences more usable by returning to design fundamentals while highlighting risks of added flexibility. View details
    Preview abstract High-volume enterprise service organizations face a persistent challenge in transitioning from reactive support models to proactive, preventative ones. This paper introduces the Agentic Trend-to-Knowledge (ATK) methodology, a novel, autonomous framework designed to address this gap. The ATK methodology employs an AI agent that operates in a recurring, closed loop. It first uses a two-stage process for the autonomous thematic analysis of recent support cases to identify the most significant recurring issue. It then leverages Retrieval-Augmented Generation (RAG) to source relevant institutional knowledge. A key innovation is the agent's adaptive, bimodal response: if relevant knowledge is found, it drafts a proactive communication for human review; if a knowledge gap is detected, it autonomously creates a content creation task for the appropriate team. This transforms the agent from an automation tool into a proactive process owner that creates a virtuous cycle of continuous improvement for both case deflection and knowledge base quality. By automating the entire workflow from insight to action, the ATK framework provides a concrete methodology for shifting from a "human-in-the-loop" to a more strategic "human-on-the-loop" operational paradigm. View details
    On-the-Fly OVD Adaptation with FLAME: Few-shot Localization via Active Marginal-Samples Exploration
    Yehonathan Refael
    Amit Aides
    Aviad Barzilai
    Vered Silverman
    Bolous Jaber
    Proceedings of the IEEE/CVF Winter Conference on Applications of Computer Vision (WACV) Workshops (2026), pp. 886-894
    Preview abstract Open-vocabulary object detection (OVD) models offer remarkable flexibility applications by enabling object detection from arbitrary text queries. Still, the zero-shot performance of the pre-trained models is hampered by the inherent semantic ambiguity of natural language, result to low precision, leading to insufficient crucial downstream applications. For instance, in the remote sensing (RS) domain, a query for "ship" can yield varied and contextually irrelevant results. To address this, for real time applications, we propose a novel cascaded architecture that synergizes the broad capabilities of a large, pre-trained OVD model with a lightweight, few-shot classifier. Our approach utilizes the frozen weights of the zero-shot model to generate initial, high-recall object-embedding proposals, which are then refined by a compact classifier trained in real-time on a handful of user-annotated examples. The core of our contribution is an efficient one step active learning strategy for selecting the most informative samples for user annotation. Our method identifies (extremely) small amount of an uncertain candidates near the theoretical decision boundary using density estimation and then applies clustering to ensure a diverse training set. This targeted sampling enables our cascaded system to elevate performance on standard remote sensing benchmarks. Our work thus presents a practical and resource-efficient framework for adapting foundational models to specific user needs, drastically reducing annotation overhead while achieving high accuracy without costly full-model fine-tuning. View details
    Type-Aware Ranking of Urban Similarity from Aerial Imagery
    Idan Kligvasser
    Yotam Intrator
    Yuval Desheh
    Aviad Barzilai
    Niv Efron
    Ehud Rivlin
    Proceedings of the IEEE/CVF Winter Conference on Applications of Computer Vision (WACV) Workshops (2026), pp. 821-829
    Preview abstract Estimating and ranking cross-city similarity from aerial imagery is a fundamental challenge in remote sensing and geospatial representation learning. Urban environments differ widely in road layout, marking conventions, and infrastructure design, yet standard visual representations often struggle to disentangle these meaningful structural variations from superficial appearances. In this work, we propose a type-aware contrastive learning framework that measures urban similarity by explicitly modeling distinct infrastructure elements. Leveraging open-vocabulary retrieval, we construct a globally diverse dataset of road-related features, such as intersections, crosswalks, and bus lanes, and train a type-conditioned Vision Transformer that fuses visual features with CLIP-derived semantic embeddings. Crucially, we introduce an adaptive per-type contrastive loss that dynamically emphasizes infrastructure categories with high discriminative power while down-weighting less informative types. To quantify city-level similarity, we aggregate per-type cosine similarities via a lightweight classifier to generate a global city-to-city similarity matrix. Experiments demonstrate that this type-aware approach significantly improves clustering quality and successfully generalizes to unseen cities, establishing a scalable, interpretable foundation for comparative urban analysis. View details
    Preview abstract Modern user interfaces are complex composites, with elements originating from various sources, such as the operating system, apps, a web browser, or websites. Many security and privacy models implicitly depend on users correctly identifying an element's source, a concept we term ''surface attribution.'' Through two large-scale vignette-based surveys (N=4,400 and N=3,057), we present the first empirical measurement of this ability. We find that users struggle, correctly attributing UI source only 55% of the time on desktop and 53% on mobile. Familiarity and strong brand cues significantly improve accuracy, whereas UI positioning, a long-held security design concept especially for browsers, has minimal impact. Furthermore, simply adding a ''Security & Privacy'' brand cue to Android permission prompts failed to improve attribution. These findings demonstrate a fundamental gap in users' mental models, indicating that relying on them to distinguish trusted UI is a fragile security paradigm. View details
    Preview abstract In modern Kubernetes environments, eBPF (Extended Berkeley Packet Filter) has become the de facto standard for high-performance dataplane enforcement. However, this architecture introduces a complex distributed state problem: the asynchronous synchronization between the Kubernetes control plane (Intent) and the kernel-space BPF maps (Reality). A critical failure mode, termed “Silent Divergence,” occurs when the control plane believes a network policy or identity is applied, but the underlying kernel state is missing or corrupted. In this “Gray Failure” state, standard observability tools—including logs, liveness probes, and agent status checks—report health, while the network silently drops traffic. This paper introduces eBPF-Auditor, a specialized consistency verification framework. Unlike standard agents that rely on event-based reconciliation, eBPF-Auditor performs a periodic “Two-Way State Audit” that mathematically verifies the intersection of Kubernetes Intent and BPF Reality. We demonstrate through fault injection and benchmarks on 5,000 pods that this approach successfully detects state drift with 100% accuracy and negligible sub-millisecond overhead (ms), making it a viable solution for high-frequency runtime verification in production hyperscale clusters. View details
    Preview abstract The emergence of Agentic AI—autonomous systems capable of reasoning, decision-making, and multi-step execution—represents a paradigm shift in enterprise technology. Moving beyond simple generative tasks, these agents offer the potential to solve long-standing industry pain points, with over 90% of enterprises planning integration within the next three years. However, the transition from successful proof-of-concept (PoC) to a resilient, production-grade system presents significant hurdles. This article categorizes these challenges into three primary domains: Technical and Engineering Hurdles: Issues such as "entangled workflows" that complicate debugging, the struggle to maintain output quality and mitigate hallucinations, and the unpredictability caused by shifting underlying models or data sources. People, Process, and Ecosystem Hurdles: The high operational costs and unclear ROI of large models, the necessity of a new "Agent Ops" skillset, the complexity of integrating agents with disparate enterprise systems, and a rapidly evolving regulatory landscape. The Pace of Change and Security risks: The technical debt incurred by shifting software frameworks and the expanded attack surface created by autonomous agents. The article concludes that successful deployment requires a shift from informal "vibe-testing" to rigorous engineering discipline. By adopting code-first frameworks, establishing robust evaluation metrics (KPIs), and prioritizing functional deployment over theoretical optimization, organizations can effectively manage the lifecycle of Agentic AI and realize its transformative business value. View details
    Preview abstract The major mobile platforms, Android and iOS, have introduced changes that restrict user tracking to improve user privacy, yet apps continue to covertly track users via device fingerprinting. We study the opportunity to improve this dynamic with a case study on mobile fingerprinting that evaluates developers’ perceptions of how well platforms protect user privacy and how developers perceive platform privacy interventions. Specifically, we study developers’ willingness to make changes to protect users from fingerprinting and how developers consider trade-offs between user privacy and developer effort. We do this via a survey of 246 Android developers, presented with a hypothetical Android change that protects users from fingerprinting at the cost of additional developer effort. We find developers overwhelmingly (89%) support this change, even when they anticipate significant effort, yet prefer the change be optional versus required. Surprisingly, developers who use fingerprinting are six times more likely to support the change, despite being most impacted by it. We also find developers are most concerned about compliance and enforcement. In addition, our results show that while most rank iOS above Android for protecting user privacy, this distinction significantly reduces among developers very familiar with fingerprinting. Thus there is an important opportunity for platforms and developers to collaboratively build privacy protections, and we present actionable ways platforms can facilitate this. View details
    Approximate vs Precise: An experiment in what impacts user choice when apps request location access
    Jessica Johnson
    Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems (CHI EA ’26), April 13–17, 2026, Barcelona, Spain (2026)
    Preview abstract User location data is highly sensitive, yet commonly requested by mobile apps for both core functionality and monetization. To improve user privacy, the major mobile platforms, Android and iOS, made changes so that when apps request precise location access, users can choose to share only their approximate location. However, the platforms have diverging interfaces: Android offers a side-by-side choice and iOS offers a corner toggle. This study evaluates which factors impact users’ choices when apps request location access via a randomized controlled experiment with 2579 US Android users. We tested the impact of app type, whether a reason for the request was provided, and the quality and content of the reason, including monetization. We do not find the reasons have an effect. Instead, we find users’ choices are impacted by app type and user demographics. We find that when users are given a side-by-side choice to allow approximate versus precise location access, they make reasonable choices. Of users who allowed access, the vast majority (90.7%) chose precise for a rideshare app versus the majority (71.3%) chose approximate for a local news app. Concerningly, the majority also allowed location access to a wallpaper app, and older users were significantly more likely to allow apps precise location access. We conclude by discussing implications for app platforms and future work. View details
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