Publications
Our teams aspire to make discoveries that impact everyone, and core to our approach is sharing our research and tools to fuel progress in the field.
Our teams aspire to make discoveries that impact everyone, and core to our approach is sharing our research and tools to fuel progress in the field.
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1 - 15 of 11355 publications
Who Controls the Curriculum for AI? The Limits of Participatory Design for Educational AI
Learning Under Algorithmic Conditions, University of Minnesota Press (2026)
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Participatory design is a long-standing effort to shift control over technology design from technologists to users and communities impacted by technologies. For educational AI, this means involving students, families, teachers, and other stakeholders in shaping the design of AI systems. While promising, in this article, I situate the recent calls for participatory design of educational AI systems within a different historical tradition—that of contests over local control of educational curricula. I argue that approaches that attempt to steer the design and development of educational AI through participatory methods may inadvertently reproduce the history of political contestation of educational curricula, in ways that may privilege the most powerful communities, rather than those inequitably impacted. What might it look like to treat participatory AI design as a site for political contestation? How might these approaches avoid reproducing the same majoritarian tendencies that led to educational inequities in the first place?
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Improving Low-Vision Chart Accessibility via On-Cursor Visual Context
Yotam Sechayk
Hennes Rave
Max Radler
Mark Colley
Ariel Shamir
Takeo Igarashi
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI 26)
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Despite widespread use, charts remain largely inaccessible for Low-Vision Individuals (LVI). Reading charts requires viewing data points within a global context, which is difficult for LVI who may rely on magnification or experience a partial field of vision. We aim to improve exploration by providing visual access to critical context. To inform this, we conducted a formative study with five LVI. We identified four fundamental contextual elements common across chart types: axes, legend, grid lines, and the overview. We propose two pointer-based interaction methods to provide this context: Dynamic Context, a novel focus+context interaction, and Mini-map, which adapts overview+detail principles for LVI. In a study with N=22 LVI, we compared both methods and evaluated their integration to current tools. Our results show that Dynamic Context had significant positive impact on access, usability, and effort reduction; however, worsened visual load. Mini-map strengthened spatial understanding, but was less preferred for this task. We offer design insights to guide the development of future systems that support LVI with visual context while balancing visual load.
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This framework manages AI agents by establishing behavioral boundaries and a persistent identity. It uses a multi-layered stack, combining safety rules with brand guidelines, to shape an agent's reasoning. Features include authority decay to limit power if confidence drops and memory segmentation to prevent data tampering. Centralized oversight ensures these digital representatives remain aligned with company policies through continuous monitoring and testing.
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As artificial intelligence (AI) is rapidly integrated into healthcare, ensuring that this innovation helps to combat health inequities requires engaging marginalized communities in health AI futuring. However, little research has examined Black populations’ perspectives on the use of AI in health contexts, despite the widespread health inequities they experience–inequities that are already perpetuated by AI. Addressing this research gap, through qualitative workshops with 18 Black adults, we characterize participants’ cautious optimism for health AI addressing structural well-being barriers (e.g., by providing second opinions that introduce fairness into an unjust healthcare system), and their concerns that AI will worsen health inequities (e.g., through health AI biases they deemed inevitable and the problematic reality of having to trust healthcare providers to use AI equitably). We advance health AI research by articulating previously-unreported health AI perspectives from a population experiencing significant health inequities, and presenting key considerations for future work.
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ConvApparel: A Benchmark Dataset and Validation Framework for User Simulators in Conversational Recommenders
Guy Tennenholtz
Jihwan Jeong
Proceedings of the 19th Conference of the European Chapter of the Association for Computational Linguistics (EACL-26), Rabat, Morocco (2026), pp. 5270-5304
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LLM-based user simulators are a scalable solution for improving conversational AI, but a critical realism gap undermines their effectiveness. To close this gap, we introduce a framework for building and validating high-fidelity simulators. We present a novel dataset of human-AI shopping conversations designed to capture a wide spectrum of user experiences. To measure fidelity, we propose a hybrid evaluation protocol that combines statistical alignment with a learned, discriminator-based Human-Likeness Score. Our most sophisticated simulator, trained via reinforcement learning with iterative critique, achieves a significant leap in realism. Critically, we demonstrate through counterfactual validation that our simulator—trained exclusively on optimal interactions—realistically adapts its behavior to suboptimal system responses, mirroring real user reactions and marking a key advance in creating reliable simulators for robust AI development.
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We study the problem of allocating access point bandwidth to users of a wireless network in the presence of adversarial jamming. Specifically, we consider a setting in which the network designer acts first and allocates access point bandwidth to the users of the network, before an adversary applies a jamming strategy to reduce the bandwidth of a subset (or all) of the access points. We consider a strong adversary who has complete information and can optimize the jamming strategy, subject to power budget constraints. In turn, the network designer must allocate the resources in anticipation of the adversary's actions.
We explain that our model gives rise to a special network interdiction model, which differs from the standard setting in two ways: The first is that the interdictor is given the benefit of responding, rather than leading the game. The second is that the interdiction is fractional and performed at the node level of the network. The interdiction then propagates to all edges incident to the access point.
In terms of technical results, we provide an allocation algorithm that is based on linear programming duality and show that the algorithm can solve the problem optimally, assuming knowledge of the adversary's budget constraints. We conduct experiments on synthetic data to show the extent to which the algorithm improves the total utilized bandwidth over the algorithm that optimizes bandwidth allocation while being oblivious to the adversary's existence.
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We prove the following asymptotically tight lower bound for k-color discrepancy: For any k ≥ 2, there exists a hypergraph with n vertices such that its k-color discrepancy is at least Ω(√n). This improves on the previously known lower bound of Ω(√n/ log k) due to Caragiannis et al. [CLS25]. As an application, we show that our result implies improved lower bounds for group fair division.
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Modern user interfaces are complex composites, with elements originating from various sources, such as the operating system, apps, a web browser, or websites. Many security and privacy models implicitly depend on users correctly identifying an element's source, a concept we term ''surface attribution.'' Through two large-scale vignette-based surveys (N=4,400 and N=3,057), we present the first empirical measurement of this ability.
We find that users struggle, correctly attributing UI source only 55% of the time on desktop and 53% on mobile. Familiarity and strong brand cues significantly improve accuracy, whereas UI positioning, a long-held security design concept especially for browsers, has minimal impact. Furthermore, simply adding a ''Security & Privacy'' brand cue to Android permission prompts failed to improve attribution. These findings demonstrate a fundamental gap in users' mental models, indicating that relying on them to distinguish trusted UI is a fragile security paradigm.
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Systems for escalating interactions from automated agents to human agents can create inefficiencies, for example, by transferring unstructured transcripts. An intermediary system can employ a generative artificial intelligence synthesis engine to process the context of an automated interaction upon an escalation trigger. The engine may analyze the dialogue transcript, user metadata, and the automated agent's internal state to perform semantic abstraction, diagnose potential failure points, and infer a possible resolution. The system can then generate a structured briefing for the human agent, which could include a concise summary, a failure diagnosis, or a recommended next action presented as an interactive element. This process may facilitate a more efficient handoff and contribute to an improved escalation workflow by providing the human agent with synthesized, contextual information.
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Approximate vs Precise: An experiment in what impacts user choice when apps request location access
Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems (CHI EA ’26), April 13–17, 2026, Barcelona, Spain (2026)
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User location data is highly sensitive, yet commonly requested by mobile apps for both core functionality and monetization. To improve user privacy, the major mobile platforms, Android and iOS, made changes so that when apps request precise location access, users can choose to share only their approximate location. However, the platforms have diverging interfaces: Android offers a side-by-side choice and iOS offers a corner toggle. This study evaluates which factors impact users’ choices when apps request location access via a randomized controlled experiment with 2579 US Android users. We tested the impact of app type, whether a reason for the request was provided, and the quality and content of the reason, including monetization. We do not find the reasons have an effect. Instead, we find users’ choices are impacted by app type and user demographics. We find that when users are given a side-by-side choice to allow approximate versus precise location access, they make reasonable choices. Of users who allowed access, the vast majority (90.7%) chose precise for a rideshare app versus the majority (71.3%) chose approximate for a local news app. Concerningly, the majority also allowed location access to a wallpaper app, and older users were significantly more likely to allow apps precise location access. We conclude by discussing implications for app platforms and future work.
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Who is At-Risk? Surveying the Prevalence of Risk Factors and Tech-Facilitated Attacks in the United States
Sharon Heung
Claire Weizenegger
Mo Houtti
Tara Matthews
Ashley Walker
2026
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A growing body of qualitative research has identified contextual risk factors that elevate people’s chances of experiencing digital-safety attacks. However, the lack of quantitative data on the population level distribution of these risk factors prevents policymakers and tech companies from developing targeted, evidence-based interventions to improve digital safety. To address this gap, we surveyed 5,001 adults in the United States to analyze: (1) the frequency of and relationship between digital-safety attacks (e.g., scams, harassment, account hacking), and (2) how these attacks align with 10 contextual risk factors. Nearly half of our respondents identify as resource constrained, which significantly correlates with higher likelihood of experiencing four common attacks. We also present qualitative insights to expand our understanding of the factors beyond the existing literature (e.g., “prominence” included high-visibility roles in local communities). This study provides the first large-scale quantitative analysis correlating digital-safety attacks with contextual risk factors and demographics.
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"It didn’t feel right but I needed a job so desperately": Understanding People's Emotions & Help Needs During Financial Scams
G. Jake Chanenson
Tara Matthews
Jessica McClearn
Sarah Meiklejohn
Mia Hassoun
2026
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Online financial scams represent a long-standing and serious threat for which people seek help. We present a study to understand people’s in situ motivations for engaging with scams and the help needs they express before, during, and after encountering a scam. We identify the main emotions scammers exploited (e.g., fear, hope) and characterize how they did so. We examine factors—such as financial insecurity and legal precarity—which elevate people’s risk of engaging with specific scams and experiencing harm. We indicate when people sought help and describe their help-seeking needs and emotions at different stages of the scam. We discuss how these needs could be met through the design of contextually-specific prevention, diagnostic, mitigation, and recovery interventions.
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From Correctness to Collaboration: A Human-Centered Taxonomy of AI Agent Behavior in Software Engineering
Sherry Y. Shi
Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems (CHI EA ’26), ACM, New York, NY, USA (2026)
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The ongoing transition of Large Language Models in software engineering from code generators into autonomous agents requires a shift in how we define and measure success. While models are becoming more capable, the industry lacks a clear understanding of the behavioral norms that make an agent effective in collaborative software development in the enterprise. This work addresses this gap by presenting a taxonomy of desirable agent behaviors, synthesized from 91 sets of user-defined rules for coding agents. We identify four core expectations: Adhere to Standards and Processes, Ensure Code Quality and Reliability, Solve Problems Effectively, and Collaborate with the User. These findings offer a concrete vocabulary for agent behavior, enabling researchers to move beyond correctness-only benchmarks and design evaluations that reflect the realities of professional software development in large enterprises.
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Source-to-source compilers may perform inefficiently by executing transpilation passes on scripts that do not contain the specific language features a pass is designed to transform, potentially leading to redundant processing. A compiler can analyze a script to generate a per-script feature map, for example, by identifying language features in its abstract syntax tree (AST). Before executing a transpilation pass, the compiler can check this map and may bypass the pass for that script if the specific feature targeted by the pass is not present. This feature map can also be dynamically updated throughout the compilation process as other passes transform the code. This method of conditional pass execution based on content-aware analysis may reduce redundant AST traversals, which could decrease overall compilation time and computational resource consumption.
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Towards AI as a Collaborative Partner: A Taxonomy of AI Agent Behavior in Software Engineering
Sherry Y. Shi
Proceedings of the 3rd ACM International Conference on AI-Powered Software (AIware '26), ACM, Montreal, QC, Canada (2026) (to appear)
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The ongoing transition of Large Language Models (LLMs) in software engineering from one-shot code generators into agentic partners requires a shift in how we define and measure success. While models are becoming more capable, the industry lacks a clear understanding of the behavioral norms that make an interactive software engineering (SWE) agent effective in collaborative software development in the enterprise. This work addresses this gap by presenting a taxonomy of desirable SWE agent behaviors, synthesized from 91 sets of developer-defined rules for SWE agents and validated through interviewing 15 experienced professional developers. In this taxonomy, we identify four core expectations: Adhere to Standards and Processes, Ensure Code Quality and Reliability, Solve Problems Effectively, and Collaborate with the Developer. These findings offer a concrete vocabulary for aligning SWE agent behavior with developer preferences, enabling researchers and practitioners to move beyond correctness-only benchmarks and start designing evaluations that reflect the socio-technical nature of professional software development in enterprises.
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