Jessica Williams
Jessica is a Quality and Safety Engineer at Google for Health, dedicated to enabling the safe and effective integration of machine learning and generative AI within healthcare. Her current focus involves leading critical safety risk management initiatives and skillfully navigating the intricate regulatory pathways for cutting-edge AI-enabled products in health. Previously, she successfully managed quality and safety for a diverse portfolio of Google's Imaging & Diagnostics programs, which notably included AI-powered medical devices in ophthalmology, dermatology, and mammography. A highlight of her career was leading quality for ARDA (Automated Retinal Disease Assessment), overseeing its entire journey from foundational concept to successful post-market implementation, with a steadfast commitment to "safety by design." Jessica brings a deep understanding of machine learning, generative AI, the intricacies of the software development lifecycle, design and development processes, comprehensive safety risk management, software validation, clinical evaluation, and usability research. Her work is pivotal in advancing safe and responsible innovation in digital health.
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A prospective clinical feasibility study of a conversational diagnostic AI in an ambulatory primary care clinic
Peter Brodeur
Jacob M. Koshy
Khaled Saab
Ava Homiar
Roma Ruparel
Charles Wu
Ryutaro Tanno
Joseph Xu
Amy Wang
David Stutz
Hannah M. Ferrera
David Barrett
Lindsey Crowley
Jihyeon Lee
Spencer E. Rittner
Selena K. Zhang
Elahe Vedadi
Christine G. Kohn
Kavita Kulkarni
Vinay Kadiyala
Sara Mahdavi
Wendy Du
David Feinbloom
Renee Wong
Petar Sirkovic
Alessio Orlandi
Juro Gottweis
Joelle Barral
Kat Chou
James Manyika
Rob Fields
Jonathan X. Li
Marc L. Cohen
Adam Rodman
arXiv (2026)
Preview abstract
Large language model (LLM)-based AI systems have shown promise for patient-facing diagnostic and management conversations in simulated settings. Translating these systems into clinical practice requires assessment in real-world workflows with rigorous safety oversight. We report a prospective, single-arm feasibility study of an LLM-based conversational AI, the Articulate Medical Intelligence Explorer (AMIE), conducting clinical history taking and presentation of potential diagnoses for patients to discuss with their provider at urgent care appointments at a leading academic medical center. 100 adult patients completed an AMIE text-chat interaction up to 5 days before their appointment. We sought to assess the conversational safety and quality, patient and clinician experience, and clinical reasoning capabilities compared to primary care providers (PCPs). Human safety supervisors monitored all patient-AMIE interactions in real time and did not need to intervene to stop any consultations based on pre-defined criteria. Patients reported high satisfaction and their attitudes towards AI improved after interacting with AMIE (p < 0.001). PCPs found AMIE's output useful with a positive impact on preparedness. AMIE's differential diagnosis (DDx) included the final diagnosis, per chart review 8 weeks post-encounter, in 90% of cases, with 75% top-3 accuracy. Blinded assessment of AMIE and PCP DDx and management (Mx) plans suggested similar overall DDx and Mx plan quality, without significant differences for DDx (p = 0.6) and appropriateness and safety of Mx (p = 0.1 and 1.0, respectively). PCPs outperformed AMIE in the practicality (p = 0.003) and cost effectiveness (p = 0.004) of Mx. While further research is needed, this study demonstrates the initial feasibility, safety, and user acceptance of conversational AI in a real-world setting, representing crucial steps towards clinical translation.
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