Publications
Our teams aspire to make discoveries that impact everyone, and core to our approach is sharing our research and tools to fuel progress in the field.
Our teams aspire to make discoveries that impact everyone, and core to our approach is sharing our research and tools to fuel progress in the field.
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1 - 15 of 11382 publications
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In today's AI landscape, success depends not just on prompting large language models but on orchestrating them into intelligent systems that are scalable, compliant, and cost-effective. GenAI on Google Cloud is your hands-on guide to bridging that gap. Whether you're an ML engineer or an enterprise leader, this book offers a practical game plan for taking agentic systems from prototype to production.
Written by practitioners with deep experience in AgentOps, data engineering, and GenAI infrastructure, this guide takes you through real-world workflows from data prep and deployment to orchestration and integration. With concrete examples, field-tested frameworks, and honest insights, you'll learn how to build agentic systems that deliver measurable business value.
> Bridge the production gap that stalls 90% of vertical AI initiatives using systematic deployment frameworks
> Navigate AgentOps complexities through practical guidance on orchestration, evaluation, and responsible AI practices
> Build robust multimodal systems for text, images, and video using proven agent architectures
> Optimize for scale with strategies for cost management, performance tuning, and production monitoring
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See2Refine: Vision-Language Feedback Improves LLM-Based eHMI Action Designers
Ding Xia
Xinyue Gui
Mark Colley
Fan Gao
Dongyuan Li
Renhe Jiang
Takeo Igarashi
ACL 26 (2026)
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Automated vehicles lack natural communication channels with other road users, making external Human-Machine Interfaces (eHMIs) essential for conveying intent and maintaining trust in shared environments. However, most eHMI studies rely on developer-crafted message-action pairs, which are difficult to adapt to diverse and dynamic traffic contexts. A promising alternative is to use Large Language Models (LLMs) as action designers that generate context-conditioned eHMI actions, yet such designers lack perceptual verification and typically depend on fixed prompts or costly human-annotated feedback for improvement. We present See2Refine, a human-free, closed-loop framework that uses vision-language models (VLMs) for perceptual evaluation as automated visual feedback to improve an LLM-based eHMI action designer. Given a driving context and a candidate eHMI action, the VLM evaluates the perceived appropriateness of the action, and this feedback is used to iteratively revise the designer's outputs, enabling systematic refinement without human supervision. We evaluate our framework across three eHMI modalities (lightbar, eyes, and arm) and multiple LLM model sizes. Across settings, our framework consistently outperforms prompt-only LLM designers and manually specified baselines in both VLM-based metrics and human-subject evaluations. Results further indicate that the improvements generalize across modalities and that VLM evaluations are well aligned with human preferences, supporting the robustness and effectiveness of \systemName for scalable action design.
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Enterprise service delivery platforms, while vital for HR operations, create significant challenges in managing the risks of Personally Identifiable Information (PII) exposure. The integration of Generative AI offers new efficiencies but also amplifies these risks. Existing solutions—ranging from manual redaction and rule-based Data Loss Prevention (DLP) to inflexible data masking—fail to provide a nuanced, integrated approach. This paper introduces the Dual-Mode Privacy Guard (DMPG), a conceptual framework that establishes a model for Augmented Compliance. The framework provides a "defense-in-depth" strategy built on three pillars: (1) a Zero-Trust AI Foundation leveraging a verifiable, non-retention API gateway to ensure data privacy; (2) a proactive "Guardrail" that uses AI to detect and flag potential PII for human-in-the-loop review; and (3) an on-demand "Tool" that allows users to create securely anonymized data assets. By differentiating between proactive monitoring and reactive utility, the DMPG shifts the compliance paradigm from a manual burden to an AI-assisted process that enhances, rather than replaces, human oversight. This paper details the framework’s platform-agnostic architecture, using Salesforce as a reference implementation, and argues for its novelty as a model for operationalizing privacy principles within modern enterprise systems.
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Approximate vs Precise: An experiment in what impacts user choice when apps request location access
Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems (CHI EA ’26), April 13–17, 2026, Barcelona, Spain (2026)
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User location data is highly sensitive, yet commonly requested by mobile apps for both core functionality and monetization. To improve user privacy, the major mobile platforms, Android and iOS, made changes so that when apps request precise location access, users can choose to share only their approximate location. However, the platforms have diverging interfaces: Android offers a side-by-side choice and iOS offers a corner toggle. This study evaluates which factors impact users’ choices when apps request location access via a randomized controlled experiment with 2579 US Android users. We tested the impact of app type, whether a reason for the request was provided, and the quality and content of the reason, including monetization. We do not find the reasons have an effect. Instead, we find users’ choices are impacted by app type and user demographics. We find that when users are given a side-by-side choice to allow approximate versus precise location access, they make reasonable choices. Of users who allowed access, the vast majority (90.7%) chose precise for a rideshare app versus the majority (71.3%) chose approximate for a local news app. Concerningly, the majority also allowed location access to a wallpaper app, and older users were significantly more likely to allow apps precise location access. We conclude by discussing implications for app platforms and future work.
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Who is At-Risk? Surveying the Prevalence of Risk Factors and Tech-Facilitated Attacks in the United States
Sharon Heung
Claire Weizenegger
Mo Houtti
Tara Matthews
Ashley Walker
2026
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A growing body of qualitative research has identified contextual risk factors that elevate people’s chances of experiencing digital-safety attacks. However, the lack of quantitative data on the population level distribution of these risk factors prevents policymakers and tech companies from developing targeted, evidence-based interventions to improve digital safety. To address this gap, we surveyed 5,001 adults in the United States to analyze: (1) the frequency of and relationship between digital-safety attacks (e.g., scams, harassment, account hacking), and (2) how these attacks align with 10 contextual risk factors. Nearly half of our respondents identify as resource constrained, which significantly correlates with higher likelihood of experiencing four common attacks. We also present qualitative insights to expand our understanding of the factors beyond the existing literature (e.g., “prominence” included high-visibility roles in local communities). This study provides the first large-scale quantitative analysis correlating digital-safety attacks with contextual risk factors and demographics.
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"It didn’t feel right but I needed a job so desperately": Understanding People's Emotions & Help Needs During Financial Scams
G. Jake Chanenson
Tara Matthews
Jessica McClearn
Sarah Meiklejohn
Mia Hassoun
2026
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Online financial scams represent a long-standing and serious threat for which people seek help. We present a study to understand people’s in situ motivations for engaging with scams and the help needs they express before, during, and after encountering a scam. We identify the main emotions scammers exploited (e.g., fear, hope) and characterize how they did so. We examine factors—such as financial insecurity and legal precarity—which elevate people’s risk of engaging with specific scams and experiencing harm. We indicate when people sought help and describe their help-seeking needs and emotions at different stages of the scam. We discuss how these needs could be met through the design of contextually-specific prevention, diagnostic, mitigation, and recovery interventions.
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From Correctness to Collaboration: A Human-Centered Taxonomy of AI Agent Behavior in Software Engineering
Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems (CHI EA ’26), ACM, New York, NY, USA (2026)
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The ongoing transition of Large Language Models in software engineering from code generators into autonomous agents requires a shift in how we define and measure success. While models are becoming more capable, the industry lacks a clear understanding of the behavioral norms that make an agent effective in collaborative software development in the enterprise. This work addresses this gap by presenting a taxonomy of desirable agent behaviors, synthesized from 91 sets of user-defined rules for coding agents. We identify four core expectations: Adhere to Standards and Processes, Ensure Code Quality and Reliability, Solve Problems Effectively, and Collaborate with the User. These findings offer a concrete vocabulary for agent behavior, enabling researchers to move beyond correctness-only benchmarks and design evaluations that reflect the realities of professional software development in large enterprises.
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Gaze Target Estimation Anywhere with Concepts
Xu Cao
Houze Yang
Vipin Gunda
Inki Kim
Jim Rehg
Proceedings of the IEEE/CVF Conference on Computer Vision and Pattern Recognition (2026)
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Estimating human gaze targets in-the-wild is a formidable challenge. Existing computer vision algorithms rely on brittle, multi-stage pipelines that require explicit inputs like head bounding boxes and human pose, causing initial detection errors to cascade and lead to system failure. To overcome this, we introduce the \textbf{Promptable Gaze Target Estimation (PGE)} task, a new end-to-end, concept-driven paradigm. PGE conditions gaze prediction on flexible user text or visual prompts (e.g., "the boy in the red shirt" or "person in point [0.52, 0.48]") to identify a specific subject's target, which eliminates the rigid dependency on intermediate localization cues. We develop a scalable data engine to generate \textbf{Gaze-Co}, a dataset and benchmark of 120K high-quality, prompt-annotated image pairs. We also propose \textbf{AnyGaze}, the first model designed for PGE. AnyGaze uses a Transformer-based detector to fuse features from frozen encoders and simultaneously solves subject localization, in/out-of-frame presence, and gaze target heatmap estimation. AnyGaze achieves state-of-the-art performance on standard gaze target estimation benchmarks, setting a strong baseline for this new problem even on a difficult out-of-domain, real-world clinical dataset. We will open-source the AnyGaze model and the Gaze-Co benchmark.
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Diffusion Controller: Framework, Algorithms and Parameterization
Tong Yang
Moonkyung Ryu
Guy Tennenholtz
Yuejie Chi
Proceedings of the 43rd International Conference on Machine Learning (ICML-26), Seoul, South Korea (2026)
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Controllable generation with diffusion models is often treated as a collection of heuristics rather than a unified optimization problem. We propose a principled control formulation by viewing the diffusion reverse process as an instance of a (generalized) linearly-solvable Markov decision process (LS-MDP). This perspective turns controllable generation into regularized optimal control around a pretrained diffusion policy, yielding tractable objectives and algorithmic updates.
Under this framework, we study two practical finetuning regimes. When paired target data are available, we obtain a supervised finetuning (SFT) objective. When only a terminal reward model is available, we derive reinforcement-learning finetuning (RLFT) methods from the LS-MDP solution structure, including (i) a reward-weighted regression loss and (ii) a policy-gradient approach (with standard extensions such as PPO).
Crucially, the LS-MDP optimality conditions imply an explicit relationship between the optimal and pretrained score functions. We leverage this to derive a new score-function parameterization that isolates the control signal and enables “gray-box” finetuning with substantially fewer trainable parameters. Experiments across SFT and RLFT show this parameterization improves over existing finetuning baselines while achieving stronger sample/parameter efficiency.
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Towards Expert-level Medical AI for Real-time Video Consultations
Mahvish Nagda
Jihyeon Lee
Matthew Thompson
CJ Park
Tim Strother
Roma Ruparel
Teya Bergamaschi
Suhana Bedi
Meet Shah
Pavel Dubov
Toshiyuki Fukuzawa
Sam Schmidgall
Craig Schiff
Joseph Xu
Aliya Rysbek
Yana Lunts
Jan Freyberg
Rebecca Hemenway
Sunny Virmani
David Racz
Carey Radebaugh
Joelle Barral
Kavi Goel
Kat Chou
James Manyika
Gregory Wayne
Yun Liu
Ethan Goh
Christina Chen
Ryutaro Tanno
arXiv, Google (2026)
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Audio-visual interaction is the standard for patient-physician consultations, enabling natural communication and effective assessment of illness through non-verbal cues. While text-based AI has shown promise, it discards essential perceptual dimensions and limits patients who cannot articulate symptoms in writing. Early efforts to extend medical AI to audio-visual interaction have demonstrated feasibility, but not reached clinician-level performance. Here, we provide the first demonstration of expert-level AI in real-time clinical video consultations using AMIE (Articulate Medical Intelligence Explorer) in a video configuration. AMIE (Video) is a Gemini-based multi-agent system integrating low-latency dialogue, clinical reasoning, and real-time audio-visual perception. To guide development, we established a taxonomy and automated evaluations for clinical audio-visual cues in telehealth settings. In a randomized Objective Structured Clinical Examination (OSCE) study with 30 primary care physicians (PCPs), 15 patient actors and 100 clinical scenarios, we compared AMIE (Video), its text-only counterpart AMIE (Text), and PCPs consulting via video. Clinical evaluators rated AMIE (Video) on par or better than PCPs in history-taking, diagnosis, management, and physical observation and examination. Patient actors preferred AMIE's approach to assessing and explaining conditions, while PCPs were preferred for rapport and partnership building. In modality ablation, patient actors preferred AMIE (Video)'s interface over text chat for communicative effectiveness, convenience, and feeling understood. Limitations remain in fine anatomical precision, subtle affective nuances, and high-frequency movements. While further research is needed before real-world translation, these results mark an important milestone toward AI systems capable of augmenting care across the sensory complexity of clinical practice.
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In Search of "Weird Corners": Diagnosing the Limits of Convergent AI in Professional Creative Practice
Mark Williams
2026
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Generative AI assistants typically employ convergent interaction paradigms to resolve ambiguity. While effective for technical tasks, this risks premature convergence in creative domains, constraining output variance. Evaluating a convergent AI probe with expert creatives (N=9) indicates an interactional paradox: structural linearity provides "ignition" utility for early ideation, but misaligns with organic workflows, often inducing "aesthetic sanitization" that standardizes individualized nuance. Prioritizing constructive friction over default agreement, the experts requested active, lateral collaborators. In response, we reframe output convergence as a "full-stack" UI challenge, advocating for Generative frameworks that operationalize the Double Diamond via fluid role-shifting and productive tension.
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A probabilistic framework for learning non‐intrusive corrections to long‐time climate simulations from short‐time training data
Benedikt Barthel
Rob Carver
Fei Sha
Themistoklis Sapsis
Journal of Advances in Modeling Earth Systems (2026)
Preview abstract
Despite advances in high performance computing, accurate numerical simulations of global atmospheric dynamics remain a challenge. The resolution required to fully resolve the vast range scales as well as the strong coupling with—often not fully-understood—physics renders such simulations computationally infeasible over time horizons relevant for long-term climate risk assessment. While data-driven parameterizations have shown some promise of alleviating these obstacles, the scarcity of high-quality training data and their lack of long-term stability typically hinders their ability to capture the risk of rare extreme events. In this work we present a general strategy for training variational (probabilistic) neural network models to non-intrusively correct under-resolved long-time simulations of turbulent climate systems. The approach is based on the paradigm introduced by Barthel Sorensen et al. (2024, https://doi.org/10.1029/2023ms004122) which involves training a post-processing correction operator on under-resolved simulations nudged toward a high-fidelity reference. Our variational framework enables us to learn the dynamics of the underlying system from very little training data and thus drastically improve the extrapolation capabilities of the previous deterministic state-of-the art—even when the statistics of that training data are far from converged. We investigate and compare three recently introduced variational network architectures and illustrate the benefits of our approach on an anisotropic quasi-geostrophic flow. For this prototype model our approach is able to not only accurately capture global statistics, but also the anistropic regional variation and the statistics of multiple extreme event metrics—demonstrating significant improvement over previously introduced deterministic architectures.
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Coding agents are rapidly changing the landscape of software development, moving from inline com- pletion to autonomous systems that edit repositories, open pull requests, respond to issues, and run scheduled or webhook triggered routines across the development life cycle. The next generation is increasingly described as proactive and long-horizon: agents should notice relevant changes before the developer asks, connect signals across tools, decide when to interrupt, and carry preferences across sessions. Yet the field lacks a precise account of what proactivity means for software development, how it differs from autonomy, what acceptance criteria proactive long-horizon tasks should satisfy, and which metrics determine whether unsolicited agent behavior is useful rather than merely active. We argue that proactive coding agents should be evaluated by the quality and improvement of their insight policy: the policy that decides what matters next, what evidence supports it, whether to surface it, and how to adapt after feedback. We re-anchor this view in mixed initiative interaction, introduce a three level taxonomy (Reactive, Scheduled, and Situation Aware), compare contemporary coding agents against five operational criteria, and sketch an active user simulation protocol with three evaluation targets: Insight Decision Quality (IDQ), Context Grounding Score (CGS), and Learning Lift (LL).
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Ten Insights from Other Domains That Inform Responsible AI Frameworks
Allison Woodruff
Angela McKay
Dunstan Allison-Hope
Proceedings of the AAAI/ACM Conference on AI, Ethics, and Society (2026), 104–115
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The rapid growth of AI systems is being accompanied by new guidelines, principles, standards, regulations, and best practices (hereafter “frameworks”) that seek to ensure the responsible design, development, deployment, and use of AI systems.
Our premise is that the substance, implementation, and evolution of these AI frameworks can be informed by the practical experience of pursuing similar desired outcomes in other relevant domains (e.g., content moderation, human rights, climate change). This will help ensure that mistakes are not repeated and more rapid progress is made.
We used a “repetition test” to generate the following ten insights from other domains. Insights passing the “repetition test” are those that experts with thousands of hours of practical experience often repeat when describing the best practices that have emerged from their domain.
AI frameworks can draw from these ten insights, rather than invent entirely new approaches.
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Multi-Agent Design: Optimizing Agents with Better Prompts and Topologies
Han Zhou
Shariq Iqbal
Ivan Vulić
Anna Korhonen
International Conference on Learning Representations (ICLR) (2026)
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Large language models (LLMs), employed as multiple agents that interact and collaborate with each other, have excelled at solving complex tasks. The agents are programmed with {prompts} that declare their functionality, along with the {workflows} that orchestrate interactions within a structured flow. Designing prompts and workflows for multi-agent systems is inherently complex, especially when addressing a new task. It often demands expert-level knowledge and involves significant trial and error. Gaining a deep understanding of the factors that contribute to effective multi-agent systems is essential for automating the entire process. Motivated by this, we first conduct an in-depth analysis of the design spaces for multi-agent systems, focusing on the impact of prompts, scaling the number of agents, and common types of agentic modules. Our findings reveal that top-performing systems often emerge from simpler design spaces, where prompts play a critical role in enhancing agent functionality and enabling more effective scaling. Based on the insights, we propose Multi-Agent System Search (MASS), a multi-stage optimization framework that performs the optimization in a pruned design space, with prompts and an influential subset of modules. We show that MASS-optimized multi-agent systems outperform existing alterntives by a substantial margin. Based on the MASS-found systems, we finally propose design principles behind building effective multi-agent systems.
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