Unlocking the real power of Multi Agent System (MAS) to improve efficiency and effectiveness of your employees
Abstract
This post delves into the shift within enterprise AI, moving from traditional Large Language Models (LLMs) to advanced, goal-oriented AI Agents and sophisticated Multi-Agent Systems (MAS). While individual agents, such as the "Data Agent" in Looker Conversational Analytics, excel at querying specific, governed datasets, they often fall short when addressing complex business challenges that span diverse, isolated systems across departments like Sales, Marketing, and Operations. To overcome these "data silos," we introduce and detail the architecture of a Multi-Agent System. This system, built on the Gemini Enterprise platform and utilizing the Agent Development Kit (ADK), features a Master Agent that coordinates various specialized Sub-Agents (including Data, Jira, and Salesforce agents). This coordination enables the system to independently break down intricate queries, gather validated information from disparate sources, and generate a cohesive, data-driven insight. This innovative architectural approach significantly boosts employee efficiency and effectiveness by automating the laborious process of data integration, thereby empowering users with a unified and intelligent platform. These AI Agents are designed to reason, plan, utilize tools, and autonomously complete complex, multi-step business tasks, with or without human involvement. Organizations globally are prioritizing the integration of AI Agents to enhance the efficiency and effectiveness of their workforce.