Teamwork makes the dream work: Framing AI agents within transactive memory theory

Initially conceived as a way to explain memory sharing in romantic couples, the concept of transactive memory systems (TMS) has been adopted by organizational psychology, information management, and other fields of study to examine team performance in corporate settings. While findings highlight a clear advantage for humans teams with TMS, it's not evident if AI-human teams could also develop such a psychological dynamic. This paper considers AI-human interaction through the lens of TMS and identifies potential opportunities for improvement in this area.