Adherence to Ophthalmology Referral, Treatment and Follow-up after Diabetic Retinopathy Screening in the Primary Care Setting

Andrea Limon
Elin Rønby Pedersen
George Bresnick
Gregory Wolff
Jenny Chang
Jorge Cuadros
Luohua Jiang
Mahbuba Khan
Pablo Quadros
Sybille Fleischmann
BMJ Open Journal Diabetes Research and Care, 2020;8 (2020), e001154
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Abstract

Objective
Telemedicine-based diabetic retinopathy screening (DRS) in the Primary Care setting has
increased screening rates of patients with diabetes. However, blindness from vision threatening diabetic
retinopathy (VTDR) is a persistent problem. This study examined the extent of patients’ adherence to
post-screening recommendations.
Research Design and Methods
A retrospective record review was conducted in the primary care clinics of a large county hospital in the US. All diabetic patients detected with VTDR through telemedicine-based DRS over a 5-year period (2012-2017) were included in the study. Adherence rates for keeping initial ophthalmology appointments, starting recommended treatments, and keeping follow-up appointments were determined.
Results
Adequate records were available for 6046 patients of whom 408 (7%) were detected with VTDR and recommended for referral to ophthalmology. Only 5% completed a first Ophthalmology appointment
within the recommended referral interval; 15% within twice the recommended interval, and 51%%
within one-year of DRS. Patients screened in 2015-2017 were somewhat more likely to complete a first
Ophthalmology appointment than those in 2012-2014.  Ophthalmic treatment was recommended in half
of the patients, of whom 94% initiated treatment. A smaller percentage (41%) adhered completely to
post-treatment follow-up. Overall, 28% of referred patients: 1) kept a first Ophthalmology appointment;
2) were recommended for treatment; and, 3) initiated the treatment. Most patients failing to keep first
Ophthalmology appointments continued medical care at the institution. EMRs provided more complete
information than paper charts.
Conclusions
Reducing vision impairment from diabetic retinopathy will require a greater emphasis on promoting timely adherence to referral and follow up. Prevention of visual loss from VTDR starts with retinopathy
screening, but must include patient engagement, adherence monitoring, and streamlining ophthalmic
referral and management. Revision of these processes has already been implemented at the study site,
incorporating lessons from this investigation.

Research Areas