Google Research

A Cross-Tool Study on Program Analysis Tool Notification Communication

  • Brittany Johnson
  • Rahul Pandita
  • Justin Smith
  • Denae Ford
  • Sarah Elder
  • Emerson Murphy-Hill
  • Sarah Heckman
  • Caitlin Sadowski
Foundations of Software Engineering (FSE) (2016)

Abstract

Program analysis tools use notifications to communicate with developers, but previous research suggests that developers encounter challenges that impede this communication. This paper describes a qualitative study that identifies 12 kinds of challenges that cause notifications to miscommunicate with developers. Our resulting theory reveals that many challenges span multiple tools and multiple levels of developer experience. Our results suggest that, for example, future tools that model developer experience could improve communication and help developers build more accurate mental models.

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