Google Research

Findings from Crisis Field Research in Four Countries

International Conference of Crisis Mappers (ICCM), New York, NY (2014)

Abstract

Focus on the user and all else will follow - that's Google's #1 "Thing We Know to be True." In this talk, the Google Crisis Response user research team shares the key findings from field research in four countries. We went to Brazil, Indonesia, Mexico, and the Philippines to interview users in their homes about how they respond to crises that range from floods to landslides. We want to share those stories with you at ICCM so we can all focus on the user.

Learn more about how we do research

We maintain a portfolio of research projects, providing individuals and teams the freedom to emphasize specific types of work