Publications
Our teams aspire to make discoveries that impact everyone, and core to our approach is sharing our research and tools to fuel progress in the field.
Our teams aspire to make discoveries that impact everyone, and core to our approach is sharing our research and tools to fuel progress in the field.
Sort By
1 - 15 of 11223 publications
Preview abstract
As AI redefines identity verification in high stakes systems, it introduces novel risks like deepfake fraud and algorithmic bias, creating a critical trust deficit. This session will provide a practical framework for ethical governance, equipping leaders to build and manage secure, fair, and fundamentally trustworthy AI systems by design.
View details
Preview abstract
Generative AI (GenAI) is evolving from standalone tools to interconnected ecosystems that integrate chatbots, cloud platforms, and
third-party services. While this ecosystem model enables personalization and extended services, it also introduces complex information flows and amplifies privacy risks. Existing solutions focus on
system-level protections, offering little support for users to make
meaningful privacy choices. To address this gap, we conducted two
vignette-based survey studies with 486 participants and a followup interview study with 16 participants. We also explored users’
needs and preferences for privacy choice design across both GenAI
personalization and data-sharing. Our results reveal paradoxical
patterns: participants sometimes trusted third-party ecosystems
more for personalization but perceived greater control in first-party
ecosystems when data was shared externally. We discuss design implications for privacy choice interfaces that enhance transparency,
control, and trust in GenAI ecosystems.
View details
Agentic AI Infrastructure in Practice: Learn These Key Hurdles to Deploy Production AI Agents Efficiently
https://swisscognitive.ch/ (2026)
Preview abstract
The emergence of Agentic AI—autonomous systems capable of reasoning, decision-making, and multi-step execution—represents a paradigm shift in enterprise technology. Moving beyond simple generative tasks, these agents offer the potential to solve long-standing industry pain points, with over 90% of enterprises planning integration within the next three years. However, the transition from successful proof-of-concept (PoC) to a resilient, production-grade system presents significant hurdles.
This article categorizes these challenges into three primary domains:
Technical and Engineering Hurdles: Issues such as "entangled workflows" that complicate debugging, the struggle to maintain output quality and mitigate hallucinations, and the unpredictability caused by shifting underlying models or data sources.
People, Process, and Ecosystem Hurdles: The high operational costs and unclear ROI of large models, the necessity of a new "Agent Ops" skillset, the complexity of integrating agents with disparate enterprise systems, and a rapidly evolving regulatory landscape.
The Pace of Change and Security risks: The technical debt incurred by shifting software frameworks and the expanded attack surface created by autonomous agents.
The article concludes that successful deployment requires a shift from informal "vibe-testing" to rigorous engineering discipline. By adopting code-first frameworks, establishing robust evaluation metrics (KPIs), and prioritizing functional deployment over theoretical optimization, organizations can effectively manage the lifecycle of Agentic AI and realize its transformative business value.
View details
Improving Low-Vision Chart Accessibility via On-Cursor Visual Context
Yotam Sechayk
Hennes Rave
Max Radler
Mark Colley
Ariel Shamir
Takeo Igarashi
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI 26)
Preview abstract
Despite widespread use, charts remain largely inaccessible for Low-Vision Individuals (LVI). Reading charts requires viewing data points within a global context, which is difficult for LVI who may rely on magnification or experience a partial field of vision. We aim to improve exploration by providing visual access to critical context. To inform this, we conducted a formative study with five LVI. We identified four fundamental contextual elements common across chart types: axes, legend, grid lines, and the overview. We propose two pointer-based interaction methods to provide this context: Dynamic Context, a novel focus+context interaction, and Mini-map, which adapts overview+detail principles for LVI. In a study with N=22 LVI, we compared both methods and evaluated their integration to current tools. Our results show that Dynamic Context had significant positive impact on access, usability, and effort reduction; however, worsened visual load. Mini-map strengthened spatial understanding, but was less preferred for this task. We offer design insights to guide the development of future systems that support LVI with visual context while balancing visual load.
View details
Silicon-Level Sovereignty: Root of Trust in AI Accelerators (Digital Trust & Policy)
https://www.dotmagazine.online (2026)
Preview abstract
As artificial intelligence (AI) transitions from experimental pilot programs to mission-critical enterprise operations, traditional software-based security frameworks are proving insufficient against sophisticated infrastructure-level threats. This article introduces the concept of Silicon-Level Sovereignty, a first-principles approach to digital trust that anchors security in the physical hardware rather than the software stack.
We examine the technical architecture of Hardware Root of Trust (RoT), specifically focusing on the roles of Trusted Platform Modules (TPMs) and Secure Enclaves in modern AI accelerators such as GPUs and TPUs. By leveraging cryptographic remote attestation, organizations can move from a model of assumed software integrity to one of verifiable hardware-level proof.
The discussion provides a comparative analysis of industry-leading implementations, including NVIDIA’s Hopper architecture [1, 2], Google’s Titan-backed TPU v5p [3, 4], and Microsoft’s Azure Boost Cerberus system [5, 6], alongside the cluster-scale trust challenges presented by ultra-large systems like xAI’s Colossus [7].
The article concludes that Silicon-Level Sovereignty is no longer an optional security feature but a foundational requirement for establishing the integrity, privacy, and multi-tenant isolation necessary for high-stakes AI workloads.
View details
From Correctness to Collaboration: A Human-Centered Taxonomy of AI Agent Behavior in Software Engineering
Sherry Y. Shi
Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems (CHI EA ’26), ACM, New York, NY, USA (2026)
Preview abstract
The ongoing transition of Large Language Models in software engineering from code generators into autonomous agents requires a shift in how we define and measure success. While models are becoming more capable, the industry lacks a clear understanding of the behavioral norms that make an agent effective in collaborative software development in the enterprise. This work addresses this gap by presenting a taxonomy of desirable agent behaviors, synthesized from 91 sets of user-defined rules for coding agents. We identify four core expectations: Adhere to Standards and Processes, Ensure Code Quality and Reliability, Solve Problems Effectively, and Collaborate with the User. These findings offer a concrete vocabulary for agent behavior, enabling researchers to move beyond correctness-only benchmarks and design evaluations that reflect the realities of professional software development in large enterprises.
View details
Preview abstract
Large Language Models utilizing reasoning techniques improve task performance but incur significant latency and token costs due to verbose generation. Existing automatic prompt optimization(APO) frameworks target task accuracy exclusively at the expense of generating long reasoning traces. We propose Cost-Regularized Optimization of Prompts (CROP), an APO method that introduces regularization on response length by generating textual feedback in addition to standard accuracy feedback. This forces the optimization process to produce prompts that elicit concise responses containing only critical information and reasoning. We evaluate our approach on complex reasoning datasets, specifically GSM8K, LogiQA and BIG-Bench Hard. We achieved an 80.6% reduction in token consumption while maintaining competitive accuracy, seeing only a nominal decline in performance. This presents a pragmatic solution for deploying token-efficient and cost-effective agentic AI systems in production pipelines.
View details
Preview abstract
High-volume enterprise service organizations face a persistent challenge in transitioning from reactive support models to proactive, preventative ones. This paper introduces the Agentic Trend-to-Knowledge (ATK) methodology, a novel, autonomous framework designed to address this gap. The ATK methodology employs an AI agent that operates in a recurring, closed loop. It first uses a two-stage process for the autonomous thematic analysis of recent support cases to identify the most significant recurring issue. It then leverages Retrieval-Augmented Generation (RAG) to source relevant institutional knowledge. A key innovation is the agent's adaptive, bimodal response: if relevant knowledge is found, it drafts a proactive communication for human review; if a knowledge gap is detected, it autonomously creates a content creation task for the appropriate team. This transforms the agent from an automation tool into a proactive process owner that creates a virtuous cycle of continuous improvement for both case deflection and knowledge base quality. By automating the entire workflow from insight to action, the ATK framework provides a concrete methodology for shifting from a "human-in-the-loop" to a more strategic "human-on-the-loop" operational paradigm.
View details
ALF: Advertiser Large Foundation Model for Multi-Modal Advertiser Understanding
Sunny Rajagopalan
Alireza Golestaneh
Shubhra Chandra
Min Zhou
Jonathan Vronsky
Songbai Yan
2026
Preview abstract
We present ALF (Advertiser Large Foundation model), a multi-modal transformer architecture for understanding advertiser behavior and intent across text, image, video and structured data modalities. Through contrastive learning and multi-task optimization, ALF creates unified advertiser representations that capture both content and behavioral patterns. Our model achieves state-of-the-art performance on critical tasks including fraud detection, policy violation identification, and advertiser similarity matching. In production deployment, ALF reduces false positives by 90\% while maintaining 99.8\% precision on abuse detection tasks. The architecture's effectiveness stems from its novel combination of multi-modal transformations, intersample attention mechanism, spectrally normalized projections, and calibrated probabilistic outputs.
View details
Preview abstract
Managing compiler build errors that can arise during infrastructure upgrades in large, polyglot codebases may be challenging, as manual remediation can be slow and some automated tools may not support modern language syntax. A system can provide automated error remediation by ingesting compiler diagnostics and analyzing source code using an Abstract Syntax Tree (AST). A recursive scope resolution algorithm, for example, can traverse the AST to identify a specific and narrowly-scoped code block at which to apply an error suppression. Conversely, this algorithmic complexity can be bypassed when lexical scope resolution is not required, and the system can identify the specific location of error suppressions directly from the error's exact coordinates. The system may then generate and apply language-specific patches, such as structured comments for JavaScript source files or line-scoped comments for TypeScript source files, for example, by using a transactional rewrite engine. This approach can provide a scalable method for managing automated code remediation, which may facilitate infrastructure upgrades by reducing the need for manual intervention.
View details
Who is At-Risk? Surveying the Prevalence of Risk Factors and Tech-Facilitated Attacks in the United States
Sharon Heung
Claire Weizenegger
Mo Houtti
Tara Matthews
Ashley Walker
2026
Preview abstract
A growing body of qualitative research has identified contextual risk factors that elevate people’s chances of experiencing digital-safety attacks. However, the lack of quantitative data on the population level distribution of these risk factors prevents policymakers and tech companies from developing targeted, evidence-based interventions to improve digital safety. To address this gap, we surveyed 5,001 adults in the United States to analyze: (1) the frequency of and relationship between digital-safety attacks (e.g., scams, harassment, account hacking), and (2) how these attacks align with 10 contextual risk factors. Nearly half of our respondents identify as resource constrained, which significantly correlates with higher likelihood of experiencing four common attacks. We also present qualitative insights to expand our understanding of the factors beyond the existing literature (e.g., “prominence” included high-visibility roles in local communities). This study provides the first large-scale quantitative analysis correlating digital-safety attacks with contextual risk factors and demographics.
View details
Preview abstract
Responsive user interfaces enable dynamically adjusting user interfaces based on device-specific aspects such as screen size, aspect ratio, display resolution, etc. However, traditional responsive design fails to account for different types of constraints of a user and task criticality of the task being performed via the UI. Misalignment between the UI design, user context and task criticality can lead to user error. This disclosure describes techniques, implemented with user permission, for dynamically modifying the layout, information density, and/or interactive physics of a user interface based on a dual-factor analysis of user cognitive state and task criticality. The user's cognitive state can be inferred from behavioral telematics. Task criticality can be inferred from semantic analysis. The information density and other parameters of a user interface are automatically adjusted based on such analyses. Such adjustments include applying or relaxing restrictions on interactivity and adjusting visual prominence of various UI elements to adjust the information density of the user interface. The adjustments can also include adjusting friction as appropriate, hiding certain aspects of the user interface, or other types of adjustments.
View details
A Computer Vision Problem in Flatland
Erin Connelly
Annalisa Crannell
Timothy Duff
Rekha R. Thomas
SIAM Journal on Applied Algebra and Geometry, 10 (2026), pp. 14-45
Preview abstract
When is it possible to project two sets of labeled points of equal cardinality lying in a pair of projective planes to the same image on a projective line? We give a complete answer to this question, obtaining the following results. We first show that such a pair of projections exist if and only if the two point sets are themselves images of a common point set in projective space. Moreover, we find that for generic pairs of point sets, a common projection exists if and only if their cardinality is at most seven. In these cases, we give an explicit description of the loci of projection centers that enable a common image.
View details
Usability Hasn’t Peaked: Exploring How Expressive Design Overcomes the Usability Plateau
Alyssa Sheehan
Bianca Gallardo
Ying Wang
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI ’26), April 13–17, 2026, Barcelona, Spain (2026)
Preview abstract
Critics have argued that mobile usability has largely been optimized, and that only incremental gains are possible. We set out to explore if the newest generation of design systems, which promote greater flexibility and a return to design basics, could produce substantially more usable designs while maintaining or increasing aesthetic judgments. Through a study with 48 diverse participants completing tasks in 10 different applications, we found that in designs created following Material 3 Expressive guidelines, users fixated on the correct screen element for a task 33% faster, completed tasks 20% faster, and rated experiences more positively compared to versions designed using the previous Material design system. These improvements in performance and aesthetic ratings challenge the premise of a usability plateau and show that mobile usability has not peaked. We illustrate specific opportunities to make mobile experiences more usable by returning to design fundamentals while highlighting risks of added flexibility.
View details
Approximate vs Precise: An experiment in what impacts user choice when apps request location access
Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems (CHI EA ’26), April 13–17, 2026, Barcelona, Spain (2026)
Preview abstract
User location data is highly sensitive, yet commonly requested by mobile apps for both core functionality and monetization. To improve user privacy, the major mobile platforms, Android and iOS, made changes so that when apps request precise location access, users can choose to share only their approximate location. However, the platforms have diverging interfaces: Android offers a side-by-side choice and iOS offers a corner toggle. This study evaluates which factors impact users’ choices when apps request location access via a randomized controlled experiment with 2579 US Android users. We tested the impact of app type, whether a reason for the request was provided, and the quality and content of the reason, including monetization. We do not find the reasons have an effect. Instead, we find users’ choices are impacted by app type and user demographics. We find that when users are given a side-by-side choice to allow approximate versus precise location access, they make reasonable choices. Of users who allowed access, the vast majority (90.7%) chose precise for a rideshare app versus the majority (71.3%) chose approximate for a local news app. Concerningly, the majority also allowed location access to a wallpaper app, and older users were significantly more likely to allow apps precise location access. We conclude by discussing implications for app platforms and future work.
View details
