Victor Manuel Escobedo
Victor Escobedo is the Governance, Risk, and Compliance Lead for DC Data Security in Google Cloud. Originally joining Google in 2010 through the IT Residency Program, he now focuses on protecting Google's data bearing assets around the world. He holds a BS in computer science from CSU Fullerton and is a graduate of Harvard Business School's business analytics program.
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BeyondCorp: The User Experience
Filip Zyzniewski
Login, tbd (2017), tbd
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Previous articles in the BeyondCorp series discuss aspects of the technical challenges we solved along the way (see BeyondCorp: Design to Deployment at Google and BeyondCorp: The Access Proxy). Beyond its purely technical features, the migration also had a human element: it was vital to keep our users constantly in mind throughout this process. Our goal was to keep the end user experience as seamless as possible. When things did go wrong, we wanted users to know exactly how to proceed and where to go for help. This article describes the experience of Google employees as they work within the BeyondCorp model, some new processes that BeyondCorp enabled, and how we help users when they run into issues.
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