Sarah Lucas
Sarah is a technical writer for Google’s Corporate Engineering organization, based in NYC. Prior to
joining Google in 2013, she was a freelance writer and content manager in the Metro Detroit area. Sarah holds degrees in English and Advertising from Michigan State University.
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Providing Google employees with the tools they need to be productive requires our engineering teams to support a diverse fleet of nearly a quarter-million computers across four operating systems. Operating at this scale requires an efficient approach to imaging, managing, and securing our fleet without hampering user productivity or shifting the maintenance burden to our support staff. This paper discusses how Google has developed reviewable, repeatable, and automated backend processes using flexible open-source systems management software.
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