Judy Chen
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From Dorms to Cubicles: How Recent Graduates Communicate
David Choi
Stephanie Wu
Debra Lauterbach
Aruna Balakrishnan
48th Hawaii International Conference on System Sciences, IEEE (2015), pp. 2013-2022
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In a two-part field study, we studied the communication tool use of 29 college students and 20 recent college graduates. In comparing the two groups’ communication choices, we explored how transitioning from attending college to working full time impacts communication. We discuss how communication changes for recent college graduates in terms of both the content of their conversations, as well as the communication methods they use. We found that convenience plays a major role in the adoption and usage of communication tools, with participants preferring methods that were easily accessible at work, at home and in transit. We identify life changes recent graduates experience as they transition into emerging adulthood: the effect of being on a computer at work all day, changing social circles and scenes, being geographically distant from friends and family, and the desire for a professional persona. We discuss the impact of these changes on communication.
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Interacting with public displays involves more than what happens between individuals and the system; it also concerns how people experience others around and through those displays. In this paper, we use “performance” as an analytical lens for understanding experiences with a public display called rhythIMs and explore how displays shift social interaction through their mediation. By performance, we refer to a situation in which people are on display and orient themselves toward an audience that may be co-located, imagined, or virtual. To understand interaction with public displays, we use two related notions of collectives—audiences and groups—to highlight the ways in which people orient to each other through public displays. Drawing examples from rhythIMs, a public display that shows patterns of instant messaging and physical presence, we demonstrate that there can be multiple, heterogeneous audiences and show how people experience these different types of collectives in various ways. By taking a performance perspective, we are able to understand how audiences that were not physically co-present with participants still influenced participants’ interpretations and interactions with rhythIMs. This extension of the traditional notion of audience illuminates the roles audiences can play in a performance.
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'You've Got IMs!' How People Manage Concurrent Instant Messages
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Shailendra Rao
Robin Jeffries
Richard Boardman
Proceedings of the 13th International Conference on Human-Computer Interaction. Part I, Springer-Verlag, Berlin, Heidelberg (2009), pp. 500-509