Chris Jones
Research Areas
Authored Publications
Sort By
Effective Troubleshooting
Preview
Site Reliability Engineering: How Google Runs Production Systems, O'Reilly (2016)
Service Level Objectives
Preview
Niall Murphy
Cody Smith
Site Reliability Engineering: How Google Runs Production Systems, O'Reilly (2016)
Preview abstract
The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems?
In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization.
This book is divided into four sections:
Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices
Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE)
Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems
Management—Explore Google's best practices for training, communication, and meetings that your organization can use
View details
Preview abstract
Operating distributed systems at scale requires an unusual set of skills—problem solving, programming, system design, networking, and OS internals—which are difficult to find in one person. At Google, we’ve found some ways to hire Site Reliability Engineers, blending both software and systems skills to help keep a high standard for new SREs across our many teams and sites, including standardizing the format of our interviews and the unusual practice of making hiring decisions by committee. Adopting similar practices can help your SRE or DevOps team grow by consistently hiring excellent coworkers.
View details
