Relational Affect in Dyadic Interactions

CHI Conference on Human Factors in Computing Systems (2024)

Abstract

Relational affect is the affective response (encompassing emotion, expression, feeling) that emerges from an interaction between two people. The case study presented here introduces the concept of relational affect through a human perceptual rating task. Forty-five raters watched short video clips of two people interacting and described their perceived emotion of the individuals and that of the overall interaction. Our qualitative analysis of the rater responses showed that raters used a variety of schemes to reason about emotion, including expressions, context, and perceived appraisal of the event. These reasoning schemes were notably different for perceived individual emotion and relational affect. Our findings show that the vocabulary use for relational affect is distinct from that of individual emotion and relational affect as a phenomenon deepens our understanding of social interactions and moves the field a step closer to realizing the goal of fluid interactions between people and technology.