Google Research

The Remarkable Illusions of Technology for Social Good

ACM interactions, vol. 26(3) July 2019 (2019), pp. 64-67

Abstract

We are facing a new phase of technological history where the possibilities, conditions, and scope for designing for social good are considerably different from the past. However, without careful thought and dialogue, technology can create surface-level effects that can cause an initial semblance of success, with deeper, subterranean effects in society. In this article, I outline how we can take a more generative and fruitful approach to designing technologies for social good by asking critical questions in design.

Learn more about how we do research

We maintain a portfolio of research projects, providing individuals and teams the freedom to emphasize specific types of work