Publications
Our teams aspire to make discoveries that impact everyone, and core to our approach is sharing our research and tools to fuel progress in the field.
Our teams aspire to make discoveries that impact everyone, and core to our approach is sharing our research and tools to fuel progress in the field.
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1 - 15 of 11154 publications
Preview abstract
High-volume enterprise service organizations face a persistent challenge in transitioning from reactive support models to proactive, preventative ones. This paper introduces the Agentic Trend-to-Knowledge (ATK) methodology, a novel, autonomous framework designed to address this gap. The ATK methodology employs an AI agent that operates in a recurring, closed loop. It first uses a two-stage process for the autonomous thematic analysis of recent support cases to identify the most significant recurring issue. It then leverages Retrieval-Augmented Generation (RAG) to source relevant institutional knowledge. A key innovation is the agent's adaptive, bimodal response: if relevant knowledge is found, it drafts a proactive communication for human review; if a knowledge gap is detected, it autonomously creates a content creation task for the appropriate team. This transforms the agent from an automation tool into a proactive process owner that creates a virtuous cycle of continuous improvement for both case deflection and knowledge base quality. By automating the entire workflow from insight to action, the ATK framework provides a concrete methodology for shifting from a "human-in-the-loop" to a more strategic "human-on-the-loop" operational paradigm.
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Usability Hasn’t Peaked: Exploring How Expressive Design Overcomes the Usability Plateau
Alyssa Sheehan
Bianca Gallardo
Ying Wang
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI ’26), April 13–17, 2026, Barcelona, Spain (2026)
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Critics have argued that mobile usability has largely been optimized, and that only incremental gains are possible. We set out to explore if the newest generation of design systems, which promote greater flexibility and a return to design basics, could produce substantially more usable designs while maintaining or increasing aesthetic judgments. Through a study with 48 diverse participants completing tasks in 10 different applications, we found that in designs created following Material 3 Expressive guidelines, users fixated on the correct screen element for a task 33% faster, completed tasks 20% faster, and rated experiences more positively compared to versions designed using the previous Material design system. These improvements in performance and aesthetic ratings challenge the premise of a usability plateau and show that mobile usability has not peaked. We illustrate specific opportunities to make mobile experiences more usable by returning to design fundamentals while highlighting risks of added flexibility.
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Neural general circulation models for modeling precipitation
Stephan Hoyer
Dmitrii Kochkov
Janni Yuval
Ian Langmore
Science Advances (2026)
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Climate models struggle to accurately simulate precipitation, particularly extremes and the diurnal cycle. While hybrid models combining machine learning and physics have emerged with the premise of improving precipitation simulations, none have proven sufficiently skillful or stable enough to outperform existing models in simulating precipitation.
Here, we present the first hybrid model that is trained directly on precipitation observations. The model runs at 2.8 degrees resolution and is built on the differentiable NeuralGCM framework. This model is stable for decadal simulations and demonstrates significant improvements over existing GCMs, ERA5 reanalysis, and a Global Cloud-Resolving Model in simulating precipitation. Our approach yields reduced biases, a more realistic precipitation distribution, improved representation of extremes, and a more accurate diurnal cycle.
Furthermore, it outperforms the ECMWF ensemble for mid-range weather forecasting.
This advance paves the way for more reliable simulations of current climate and for the ability to fully utilize the abundance of existing observations to further improve GCMs.
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A Computer Vision Problem in Flatland
Erin Connelly
Annalisa Crannell
Timothy Duff
Rekha R. Thomas
SIAM Journal on Applied Algebra and Geometry, 10 (2026), pp. 14-45
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When is it possible to project two sets of labeled points of equal cardinality lying in a pair of projective planes to the same image on a projective line? We give a complete answer to this question, obtaining the following results. We first show that such a pair of projections exist if and only if the two point sets are themselves images of a common point set in projective space. Moreover, we find that for generic pairs of point sets, a common projection exists if and only if their cardinality is at most seven. In these cases, we give an explicit description of the loci of projection centers that enable a common image.
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Agentic AI Infrastructure in Practice: Learn These Key Hurdles to Deploy Production AI Agents Efficiently
https://swisscognitive.ch/ (2026)
Preview abstract
The emergence of Agentic AI—autonomous systems capable of reasoning, decision-making, and multi-step execution—represents a paradigm shift in enterprise technology. Moving beyond simple generative tasks, these agents offer the potential to solve long-standing industry pain points, with over 90% of enterprises planning integration within the next three years. However, the transition from successful proof-of-concept (PoC) to a resilient, production-grade system presents significant hurdles.
This article categorizes these challenges into three primary domains:
Technical and Engineering Hurdles: Issues such as "entangled workflows" that complicate debugging, the struggle to maintain output quality and mitigate hallucinations, and the unpredictability caused by shifting underlying models or data sources.
People, Process, and Ecosystem Hurdles: The high operational costs and unclear ROI of large models, the necessity of a new "Agent Ops" skillset, the complexity of integrating agents with disparate enterprise systems, and a rapidly evolving regulatory landscape.
The Pace of Change and Security risks: The technical debt incurred by shifting software frameworks and the expanded attack surface created by autonomous agents.
The article concludes that successful deployment requires a shift from informal "vibe-testing" to rigorous engineering discipline. By adopting code-first frameworks, establishing robust evaluation metrics (KPIs), and prioritizing functional deployment over theoretical optimization, organizations can effectively manage the lifecycle of Agentic AI and realize its transformative business value.
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CrossCheck: Input Validation for WAN Control Systems
Rishabh Iyer
Isaac Keslassy
Sylvia Ratnasamy
Networked Systems Design and Implementation (NSDI) (2026) (to appear)
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We present CrossCheck, a system that validates inputs to the Software-Defined Networking (SDN) controller in a Wide Area Network (WAN). By detecting incorrect inputs—often stemming from bugs in the SDN control infrastructure—CrossCheck alerts operators before they trigger network outages.
Our analysis at a large-scale WAN operator identifies invalid inputs as a leading cause of major outages, and we show how CrossCheck would have prevented those incidents. We deployed CrossCheck as a shadow validation system for four weeks in a production WAN, during which it accurately detected the single incident of invalid inputs that occurred while sustaining a 0% false positive rate under normal operation, hence imposing little additional burden on operators. In addition, we show through simulation that CrossCheck reliably detects a wide range of invalid inputs (e.g., detecting demand perturbations as small as 5% with 100% accuracy) and maintains a near-zero false positive rate for realistic levels of noisy, missing, or buggy telemetry data (e.g., sustaining zero false positives with up to 30% of corrupted telemetry data).
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ALF: Advertiser Large Foundation Model for Multi-Modal Advertiser Understanding
Sunny Rajagopalan
Alireza Golestaneh
Shubhra Chandra
Min Zhou
Jonathan Vronsky
Songbai Yan
2026
Preview abstract
We present ALF (Advertiser Large Foundation model), a multi-modal transformer architecture for understanding advertiser behavior and intent across text, image, video and structured data modalities. Through contrastive learning and multi-task optimization, ALF creates unified advertiser representations that capture both content and behavioral patterns. Our model achieves state-of-the-art performance on critical tasks including fraud detection, policy violation identification, and advertiser similarity matching. In production deployment, ALF reduces false positives by 90\% while maintaining 99.8\% precision on abuse detection tasks. The architecture's effectiveness stems from its novel combination of multi-modal transformations, intersample attention mechanism, spectrally normalized projections, and calibrated probabilistic outputs.
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Prompt-Level Distillation: A Non-Parametric Alternative to Model Fine-Tuning for Efficient Reasoning
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Advanced reasoning typically requires Chain-of-Thought prompting, which is accurate but incurs prohibitive latency and substantial test-time inference costs. The standard alternative, fine-tuning smaller models, often sacrifices interpretability while introducing significant resource and operational overhead. To address these limitations, we introduce Prompt-Level Distillation (PLD). We extract explicit reasoning patterns from a Teacher model and organize them into a structured list of expressive instructions for the Student model's System Prompt. Evaluated on the StereoSet and Contract-NLI datasets using Gemma-3 4B, PLD improved Macro F1 scores from 57\% to 90.0\% and 67\% to 83\% respectively, enabling this compact model to match frontier performance with negligible latency overhead. These expressive instructions render the decision-making process transparent, allowing for full human verification of logic, making this approach ideal for regulated industries such as law, finance, and content moderation, as well as high-volume use cases and edge devices.
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As artificial intelligence (AI) is rapidly integrated into healthcare, ensuring that this innovation helps to combat health inequities requires engaging marginalized communities in health AI futuring. However, little research has examined Black populations’ perspectives on the use of AI in health contexts, despite the widespread health inequities they experience–inequities that are already perpetuated by AI. Addressing this research gap, through qualitative workshops with 18 Black adults, we characterize participants’ cautious optimism for health AI addressing structural well-being barriers (e.g., by providing second opinions that introduce fairness into an unjust healthcare system), and their concerns that AI will worsen health inequities (e.g., through health AI biases they deemed inevitable and the problematic reality of having to trust healthcare providers to use AI equitably). We advance health AI research by articulating previously-unreported health AI perspectives from a population experiencing significant health inequities, and presenting key considerations for future work.
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Who Controls the Curriculum for AI? The Limits of Participatory Design for Educational AI
Michael Madaio
Learning Under Algorithmic Conditions, University of Minnesota Press (2026)
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Participatory design is a long-standing effort to shift control over technology design from technologists to users and communities impacted by technologies. For educational AI, this means involving students, families, teachers, and other stakeholders in shaping the design of AI systems. While promising, in this article, I situate the recent calls for participatory design of educational AI systems within a different historical tradition—that of contests over local control of educational curricula. I argue that approaches that attempt to steer the design and development of educational AI through participatory methods may inadvertently reproduce the history of political contestation of educational curricula, in ways that may privilege the most powerful communities, rather than those inequitably impacted. What might it look like to treat participatory AI design as a site for political contestation? How might these approaches avoid reproducing the same majoritarian tendencies that led to educational inequities in the first place?
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Unveiling the Global Landscape of Android Security Updates
Haiyun Deng
Abbas Acar
Esteban Luques
Harun Oz
Ahmet Aris
Selcuk Uluagac
IEEE Transactions on Dependable and Secure Computing (2026)
Preview abstract
Android is the world’s leading mobile operating
system, with over three billion active devices. Detecting vulnerabilities and ensuring timely patch deployment are critical to
maintaining security. The Android Open Source Project (AOSP)
has enhanced the transparency of security updates through Security Patch Levels. However, challenges related to update speed
and availability persist. In 2022, Google reported that half of the
zero-day vulnerabilities discovered in the wild were variations of
vulnerabilities that had already been patched. Recent research
mainly highlights delays in update distribution, often attributing
them to fragmentation and focusing primarily on flagship devices
or limited time-frames. Our approach takes a device-centric
perspective to investigate Android update patterns, analyzing
567K security update records from 2014 to 2024, covering 904
distinct devices from six key Original Equipment Manufacturers
(OEMs) across 98 countries. Our extensive analysis revealed
notable differences in update release timing across OEMs, device types, and regions. Our study also examines documented
vulnerabilities and weaknesses, while assessing OEM compliance
with Android security guidelines. Our study shows that ∼89.7%
of vulnerabilities on unpatched Android devices are exploitable
without user interaction and with low attack complexity. We
also identified delays linked to fragmentation and OEM-specific
challenges, and provide actionable insights for improvement.
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Preview abstract
In today's AI landscape, success depends not just on prompting large language models but on orchestrating them into intelligent systems that are scalable, compliant, and cost-effective. GenAI on Google Cloud is your hands-on guide to bridging that gap. Whether you're an ML engineer or an enterprise leader, this book offers a practical game plan for taking agentic systems from prototype to production.
Written by practitioners with deep experience in AgentOps, data engineering, and GenAI infrastructure, this guide takes you through real-world workflows from data prep and deployment to orchestration and integration. With concrete examples, field-tested frameworks, and honest insights, you'll learn how to build agentic systems that deliver measurable business value.
> Bridge the production gap that stalls 90% of vertical AI initiatives using systematic deployment frameworks
> Navigate AgentOps complexities through practical guidance on orchestration, evaluation, and responsible AI practices
> Build robust multimodal systems for text, images, and video using proven agent architectures
> Optimize for scale with strategies for cost management, performance tuning, and production monitoring
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Preview abstract
How many T gates are needed to approximate an arbitrary n-qubit quantum state to within
a given precision ϵ? Improving prior work of Low, Kliuchnikov and Schaeffer, we show that the
optimal asymptotic scaling is Θ(sqrt{2^n log(1/ε)} + log(1/ε)) if we allow an unlimited number of ancilla qubits. We also show that this is the optimal T-count for implementing an arbitrary
diagonal n-qubit unitary to within error ϵ. We describe an application to batched synthesis of
single-qubit unitaries: we can approximate a tensor product of m = O(log log(1/ϵ)) arbitrary
single-qubit unitaries to within error ϵ with the same asymptotic T-count as is required to
approximate just one single-qubit unitary.
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Preview abstract
The field of Human-Computer Interaction is approaching a critical inflection point, moving beyond the era of static, deterministic systems into a new age of self-evolving systems. We introduce the concept of Adaptive generative interfaces that move beyond static artifacts to autonomously expand their own feature sets at runtime. Rather than relying on fixed layouts, these systems utilize generative methods to morph and grow in real-time based on a user’s immediate intent. The system operates through three core mechanisms: Directed synthesis (generating new features from direct commands), Inferred synthesis (generating new features for unmet needs via inferred commands), and Real-time adaptation (dynamically restructuring the interface's visual and functional properties at runtime). To empirically validate this paradigm, we executed a within-subject (repeated measures) comparative study (N=72) utilizing 'Penny,' a digital banking prototype. The experimental design employed a counterbalanced Latin Square approach to mitigate order effects, such as learning bias and fatigue, while comparing Deterministic interfaces baseline against an Adaptive generative interfaces. Participant performance was verified through objective screen-capture evidence, with perceived usability quantified using the industry-standard System Usability Scale (SUS). The results demonstrated a profound shift in user experience: the Adaptive generative version achieved a System Usability Scale (SUS) score of 84.38 ('Excellent'), significantly outperforming the Deterministic version’s score of 53.96 ('Poor'). With a statistically significant mean difference of 30.42 points (p < 0.0001) and a large effect size (d=1.04), these findings confirm that reducing 'navigation tax' through adaptive generative interfaces directly correlates with a substantial increase in perceived usability. We conclude that deterministic interfaces are no longer sufficient to manage the complexity of modern workflows. The future of software lies not in a fixed set of pre-shipped features, but in dynamic capability sets that grow, adapt, and restructure themselves in real-time to meet the specific intent of the user. This paradigm shift necessitates a fundamental transformation in product development, requiring designers to transcend traditional, linear workflows and evolve into 'System Builders'—architects of the design principles and rules that facilitate this new age of self-evolving software.
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