Publications
Our teams aspire to make discoveries that impact everyone, and core to our approach is sharing our research and tools to fuel progress in the field.
Our teams aspire to make discoveries that impact everyone, and core to our approach is sharing our research and tools to fuel progress in the field.
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1 - 15 of 11361 publications
Beyond PII: How Users Perceive and Attempt to Mitigate Implicit LLM Inference
Synthia Wang
Nick Feamster
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI), Association for Computing Machinery
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Large Language Models (LLMs) such as ChatGPT can infer personal attributes from seemingly innocuous text, raising privacy risks beyond memorized data leakage. While prior work has demonstrated these risks, little is known about how users estimate and respond. We conducted a survey with 240 U.S. participants who judged text snippets for inference risks, reported concern levels, and attempted rewrites to block inference. We compared their rewrites with those generated by ChatGPT and Rescriber, a state-of-the-art sanitization tool. Results show that participants struggled to anticipate inference, performing a little better than chance. User rewrites were effective in just 28% of cases - better than Rescriber but worse than ChatGPT. We examined our participants’ rewriting strategies, and observed that while paraphrasing was the most common strategy it is also the least effective; instead abstraction and adding ambiguity were more successful. Our work highlights the importance of inference-aware design in LLM interactions.
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GUIDE: A Benchmark for User Context Understanding and Assistance in GUI Workflow Videos
Saelyne Yang
Jaesang Yu
Yi-Hao Peng
Kevin Qinghong Lin
Jae Won Cho
Juho Kim
Proceedings of the IEEE/CVF Conference on Computer Vision and Pattern Recognition (CVPR) (2026)
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Graphical User Interface (GUI) agents have the potential to assist users in interacting with complex software. While prior research has primarily focused on automating user actions through clicks and keystrokes, this paradigm overlooks human intention, where users value the ability to explore, iterate, and refine their ideas while maintaining agency.To move beyond automation and toward collaboration, GUI agents must understand what users are doing and why. We introduce GUIDE (GUI Understanding, Intent, and Help Decision Evaluation), a benchmark that evaluates AI models on their ability to perceive user behavior, infer intent, and provide assistance in open-ended GUI tasks. GUIDE consists of 67.5 hours of screen recordings from 120 novice user demonstrations with think-aloud narrations that surface user intent, across 10 complex software (e.g., PowerPoint, Photoshop). GUIDE defines three tasks—(i) Behavior State Detection, (ii) Intent Prediction, and (iii) Help Prediction that test a model’s ability to recognize behavior state, reason about goals, and decide when and how to help. Evaluations across eight state-of-the-art multimodal models reveal that all models struggled with the tasks, achieving only 44.6% and 55.0% accuracy on behavior state and help prediction. However, providing user context such as behavioral state and intent significantly improved the performance, raising help prediction by up to 50.2%. These results highlight the critical role of structured user understanding in effective assistance.Our benchmark provides a path toward GUI agents that go beyond automation to become truly user-aware collaborators.
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Towards AI as a Collaborative Partner: A Taxonomy of AI Agent Behavior in Software Engineering
Sherry Y. Shi
Proceedings of the 3rd ACM International Conference on AI-Powered Software (AIware '26), ACM, Montreal, QC, Canada (2026) (to appear)
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The ongoing transition of Large Language Models (LLMs) in software engineering from one-shot code generators into agentic partners requires a shift in how we define and measure success. While models are becoming more capable, the industry lacks a clear understanding of the behavioral norms that make an interactive software engineering (SWE) agent effective in collaborative software development in the enterprise. This work addresses this gap by presenting a taxonomy of desirable SWE agent behaviors, synthesized from 91 sets of developer-defined rules for SWE agents and validated through interviewing 15 experienced professional developers. In this taxonomy, we identify four core expectations: Adhere to Standards and Processes, Ensure Code Quality and Reliability, Solve Problems Effectively, and Collaborate with the Developer. These findings offer a concrete vocabulary for aligning SWE agent behavior with developer preferences, enabling researchers and practitioners to move beyond correctness-only benchmarks and start designing evaluations that reflect the socio-technical nature of professional software development in enterprises.
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An Empirical Study of Tablet Ergonomics: The Interplay of Temperature, Orientation, and Use Behaviors
Carmen Van Ommen
Mikki Phan
Arun Raghupathy
Daniel Huynh
Barbara Chaparro
Ergonomics in Design: The Quarterly of Human Factors Applications Journal (2026)
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To balance computational performance with thermal comfort, this study explores a consolidated hotspot architecture at the top center of a tablet. We tested hotspot (39°C, 43°C, 45°C, 47°C) and ambient temperatures (25°C, 35°C) with 60 participants, measuring perception, action likelihood, and expectation. The hotspot was observed away from high contact areas, with 43°C identified as the threshold for significant discomfort. Discomfort increased with portrait mode use and higher device and ambient temperatures, while active use duration influenced acceptability. The findings underscore the importance of thermal mapping and contextual sensing, with direct applications for software throttling thresholds of coated aluminum enclosures.
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MoXaRt: Audio-Visual Object-Guided Sound Interaction for XR
Sieun Kim
Qianhui Zheng
Ruoyu Xu
Ravi Tejasvi
Anuva Kulkarni
Junyi Zhu
2026
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In Extended Reality (XR), complex acoustic environments often overwhelm users, compromising both scene awareness and social engagement due to entangled sound sources. We introduce MoXaRt, a real-time XR system that uses audio-visual cues to separate these sources and enable fine-grained sound interaction. MoXaRt's core is a cascaded architecture that performs coarse, audio-only separation in parallel with visual detection of sources (e.g. faces, instruments). These visual anchors then guide refinement networks to isolate individual sources, separating complex mixes of up to five concurrent sources (e.g. two voices + three instruments) with ca. 2 second processing latency. We validate MoXaRt through a technical evaluation on a new, complex dataset we collected, and a 22-participant user study. Our results demonstrate that MoXaRt significantly improves communication clarity—boosting listening comprehension in noisy conditions by 33.2% (p=0.0058)—and significantly reduces cognitive load (M=7.50 vs. M=3.36, p<0.001), paving the way for more perceptive and socially adept XR experiences.
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Identifying Hearing Difficulty Moments in Conversational Audio
Jack Collins
Adrian Buzea
Chris Collier
Alejandro Ballesta Rosen
Julian Maclaren
Kelly Miles
Simon Carlile
Trends in Hearing (2026)
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Individuals regularly experience Hearing Difficulty Moments in everyday conversation. Identifying Hearing Difficulty Moments has particular significance in the field of hearing assistive technology where timely interventions are key for real-time hearing assistance. In this article, we propose and compare machine learning solutions for the temporal detection of segments containing Hearing Difficulty Moments in conversational audio. We show that audio language models, through their multimodal reasoning capabilities, can achieve state-of-the-art results for this task, significantly outperforming a simple automatic speech recognition (ASR) hotword heuristic and a more conventional fine-tuning approach with Wav2Vec, an audio-only input architecture that is state-of-the-art for ASR.
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As the ECMAScript specification evolves, industrial-scale JavaScript compilers face the challenge of supporting modern language syntax while maintaining compatibility for diverse execution environments. Traditionally, compilers solve this by running transpilation passes in a monolithic pipeline, where the transpilation passes are chosen to execute strictly based on a target language level. This results in significant computational waste, as compilers perform expensive Abstract Syntax Tree (AST) traversals to lower features that may not exist in the actual input source code. We present a static analysis improvement that conditionally executes transpiler passes based on accurately tracking and dynamically maintaining the exact set of language features seen in the compilation unit throughout the transpilation process. It is implemented in the production Google Closure Compiler. By populating and maintaining a FeatureSet at every JavaScript script-level, it dynamically skips running the unnecessary lowering passes. We detail the architectural safeguards - including strategic pass ordering and dynamic validation of the transpiled code for feature-correctness. Evaluation of this improvement on large-scale production applications produced a considerable reduction in compilation time and saved compute and memory usage.
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From Correctness to Collaboration: A Human-Centered Taxonomy of AI Agent Behavior in Software Engineering
Sherry Y. Shi
Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems (CHI EA ’26), ACM, New York, NY, USA (2026)
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The ongoing transition of Large Language Models in software engineering from code generators into autonomous agents requires a shift in how we define and measure success. While models are becoming more capable, the industry lacks a clear understanding of the behavioral norms that make an agent effective in collaborative software development in the enterprise. This work addresses this gap by presenting a taxonomy of desirable agent behaviors, synthesized from 91 sets of user-defined rules for coding agents. We identify four core expectations: Adhere to Standards and Processes, Ensure Code Quality and Reliability, Solve Problems Effectively, and Collaborate with the User. These findings offer a concrete vocabulary for agent behavior, enabling researchers to move beyond correctness-only benchmarks and design evaluations that reflect the realities of professional software development in large enterprises.
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Peeking Ahead of the Field Study: Exploring VLM Personas as Support Tools for Embodied Studies in HCI
Xinyue Gui
Ding Xia
Mark Colley
Yuan Li
Vishal Chauhan
Anubhav Anubhav
Ehsan Javanmardi
Stela Hanbyeol Seo
Chia-Ming Chang
Manabu Tsukada
Takeo Igarashi
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI 26)
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Field studies are irreplaceable but costly, time-consuming, and error-prone, which need careful preparation. Inspired by rapid-prototyping in manufacturing, we propose a fast, low-cost evaluation method using Vision-Language Model (VLM) personas to simulate outcomes comparable to field results. While LLMs show human-like reasoning and language capabilities, autonomous vehicle (AV)-pedestrian interaction requires spatial awareness, emotional empathy, and behavioral generation. This raises our research question: To what extent can VLM personas mimic human responses in field studies? We conducted parallel studies: 1) one real-world study with 20 participants, and 2) one video-study using 20 VLM personas, both on a street-crossing task. We compared their responses and interviewed five HCI researchers on potential applications. Results show that VLM personas mimic human response patterns (e.g., average crossing times of 5.25 s vs. 5.07 s) lack the behavioral variability and depth. They show promise for formative studies, field study preparation, and human data augmentation.
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When managing complex, unpredictable (non-deterministic) AI agents using simple, fixed control systems (like finite state machines), operational failures and accountability issues often arise. This document introduces a probabilistic governance and telemetry framework to resolve these problems. Instead of following a rigid sequence of steps, this framework defines a multi-dimensional operational boundary, a 'behavioral volume', and assigns the agent a goal. This allows the agent to use its own reasoning to achieve the goal while remaining within the defined boundaries. A separate telemetry layer monitors the agent's actions by calculating metrics, such as alignment scores and drift velocity, to measure how much the agent deviates from its intended behavior. This system provides a method for guiding, monitoring, and securing autonomous agents, effectively managing the performance and security of an unpredictable AI workforce in complex environments.
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A probabilistic framework for learning non‐intrusive corrections to long‐time climate simulations from short‐time training data
Benedikt Barthel
Rob Carver
Fei Sha
Themistoklis Sapsis
Journal of Advances in Modeling Earth Systems (2026)
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Despite advances in high performance computing, accurate numerical simulations of global atmospheric dynamics remain a challenge. The resolution required to fully resolve the vast range scales as well as the strong coupling with—often not fully-understood—physics renders such simulations computationally infeasible over time horizons relevant for long-term climate risk assessment. While data-driven parameterizations have shown some promise of alleviating these obstacles, the scarcity of high-quality training data and their lack of long-term stability typically hinders their ability to capture the risk of rare extreme events. In this work we present a general strategy for training variational (probabilistic) neural network models to non-intrusively correct under-resolved long-time simulations of turbulent climate systems. The approach is based on the paradigm introduced by Barthel Sorensen et al. (2024, https://doi.org/10.1029/2023ms004122) which involves training a post-processing correction operator on under-resolved simulations nudged toward a high-fidelity reference. Our variational framework enables us to learn the dynamics of the underlying system from very little training data and thus drastically improve the extrapolation capabilities of the previous deterministic state-of-the art—even when the statistics of that training data are far from converged. We investigate and compare three recently introduced variational network architectures and illustrate the benefits of our approach on an anisotropic quasi-geostrophic flow. For this prototype model our approach is able to not only accurately capture global statistics, but also the anistropic regional variation and the statistics of multiple extreme event metrics—demonstrating significant improvement over previously introduced deterministic architectures.
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Multi-Agent Design: Optimizing Agents with Better Prompts and Topologies
Han Zhou
Shariq Iqbal
Ivan Vulić
Anna Korhonen
International Conference on Learning Representations (ICLR) (2026)
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Large language models (LLMs), employed as multiple agents that interact and collaborate with each other, have excelled at solving complex tasks. The agents are programmed with {prompts} that declare their functionality, along with the {workflows} that orchestrate interactions within a structured flow. Designing prompts and workflows for multi-agent systems is inherently complex, especially when addressing a new task. It often demands expert-level knowledge and involves significant trial and error. Gaining a deep understanding of the factors that contribute to effective multi-agent systems is essential for automating the entire process. Motivated by this, we first conduct an in-depth analysis of the design spaces for multi-agent systems, focusing on the impact of prompts, scaling the number of agents, and common types of agentic modules. Our findings reveal that top-performing systems often emerge from simpler design spaces, where prompts play a critical role in enhancing agent functionality and enabling more effective scaling. Based on the insights, we propose Multi-Agent System Search (MASS), a multi-stage optimization framework that performs the optimization in a pruned design space, with prompts and an influential subset of modules. We show that MASS-optimized multi-agent systems outperform existing alterntives by a substantial margin. Based on the MASS-found systems, we finally propose design principles behind building effective multi-agent systems.
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"It didn’t feel right but I needed a job so desperately": Understanding People's Emotions & Help Needs During Financial Scams
G. Jake Chanenson
Tara Matthews
Jessica McClearn
Sarah Meiklejohn
Mia Hassoun
2026
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Online financial scams represent a long-standing and serious threat for which people seek help. We present a study to understand people’s in situ motivations for engaging with scams and the help needs they express before, during, and after encountering a scam. We identify the main emotions scammers exploited (e.g., fear, hope) and characterize how they did so. We examine factors—such as financial insecurity and legal precarity—which elevate people’s risk of engaging with specific scams and experiencing harm. We indicate when people sought help and describe their help-seeking needs and emotions at different stages of the scam. We discuss how these needs could be met through the design of contextually-specific prevention, diagnostic, mitigation, and recovery interventions.
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This article delves into how Google Site Reliability Engineers (SREs) leverage Gemini 3 and the Gemini CLI to aggressively reduce Mean Time to Mitigation (MTTM) during real-world outages. By focusing on the SRE motto of "Eliminate Toil," the article walks through a simulated incident, demonstrating how an agentic CLI acts as a human-in-the-loop copilot across the entire incident lifecycle: from initial paging and investigation, through safe, tool-driven mitigation and root cause analysis, to automated postmortem generation and action item filing. This direct integration of Gemini's reasoning capabilities with operational data and internal tools creates a virtuous cycle where past incident learnings continuously inform and improve future solutions.
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For many practical applications of quantum computing, the slowest and most costly steps involve coherently accessing classical data. We help address this challenge by applying mass production techniques, which can sometimes allow us to perform operations many times in parallel for a cost that is comparable to a single execution[1-3]. We combine existing mass-production results with modern approaches for loading classical data using ``quantum read-only memory.'' We show that quantum mass production techniques offer no benefit when we consider a cost model that focuses purely on the number of non-Clifford gates. However, analyzing the constant factors in a more nuanced cost model, we find that it may be possible to obtain a reduction in cost of an order or magnitude or more for a variety reasonably-sized fault-tolerant quantum algorithms. We present several applications of quantum mass-production techniques beyond naive parallelization, including a strategy for reducing the cost of serial calls to the same data loading step.
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