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Web 2.0 and Performance: Using Social Media to Facilitate Learning at Google

Michael Allen's e-Learning Annual 2012, Pfeiffer, 989 Market St, San Francisco, CA 94103 (2011), pp. 171-179
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Are you leveraging Web 2.0 technologies to solve performance problems? Google has tapped the power of online collaboration to solve business problems and engage learners. It is easier than you might think to leverage scalable and free technologies to address your organization's needs. In this hands-on session, explore case studies of how Google is using blogs, wikis, shared documents, RSS readers, and online video sharing to transform learning and performance.