Jump to Content

A Qualitative Exploration of Perceptions of Algorithmic Fairness

Allison Woodruff
Sarah E. Fox
Steven Rousso-Schindler
Jeffrey Warshaw
CHI 2018 (2018)


Algorithmic systems increasingly shape information people are exposed to as well as influence decisions about employment, finances, and other opportunities. In some cases, algorithmic systems may be more or less favorable to certain groups or individuals, sparking substantial discussion of algorithmic fairness in public policy circles, academia, and the press. We broaden this discussion by exploring how members of potentially affected communities feel about algorithmic fairness. We conducted workshops and interviews with 44 participants from several populations traditionally marginalized by categories of race or class in the United States. While the concept of algorithmic fairness was largely unfamiliar, learning about algorithmic (un)fairness elicited negative feelings that connect to current national discussion about racial injustice and economic inequality. In addition to their concerns about potential harms to themselves and society, participants also indicated that algorithmic fairness (or lack thereof) could substantially affect their trust in a company or product.