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Validation of the GUESS-18: A Short Version of the Game User Experience Satisfaction Scale (GUESS)

Barbara Chaparro
Joseph R. Keebler
Mikki H. Phan
William J. Shelstad
Journal of Usability Studies, vol. 16 (2020), pp. 49-62

Abstract

The Game User Experience Satisfaction Scale (GUESS) is a 55-item tool assessing nine constructs describing video game satisfaction. While the development of the GUESS followed best practices and resulted in a versatile, comprehensive tool for assessing video game user experience, responding to 55 items can be cumbersome in situations where repeated assessments are necessary. The aim of this research was to develop a shorter version of the scale for use in iterative game design, testing, and research. Two studies were conducted, the first one to create a configural model of the GUESS that was then truncated to an 18-item short scale to establish an initial level of validity, and a second study with a new sample to demonstrate cross-sample validity of the 18-item GUESS scale. Results from a CFA of the 18-item scale demonstrated excellent fit and construct validity to the original nine construct instrument. Use of the GUESS-18 is encouraged as a brief, practical, yet comprehensive measure of video game satisfaction for practitioners and researchers.