Training Site Reliability Engineers: What Your Organization Needs to Create a Learning Program

Preston Yoshioka
Jessie Yang
Jesus Climent Collado
Myk Taylor
(2019)

Abstract

Readers of this report will understand the state of the art for training Site Reliability Engineers in both general and domain-specific techniques. This report addresses SRE development and operations practices, along with discussion on how to sustain SRE practices through individual and organizational change. The report will look at training best practices within Google SRE, and also how some Google Customer Reliability Engineering (CRE) partners approach SRE training.