Rethinking Connection Security Indicators
Abstract
We propose a new set of browser security indicators, based on user research and an understanding of the design challenges faced by browsers. To motivate the need for new security indicators, we critique existing browser security indicators and survey 1,329 people about Google Chrome's indicators. We then evaluate forty icons and seven complementary strings by surveying thousands of respondents about their perceptions of the candidates. Ultimately, we select and propose three indicators. Our proposed indicators have been adopted by Google Chrome, and we hope to motivate others to update their security indicators as well.
