Disentangling Perceptions of Offensiveness: Cultural and Moral Correlates

Abstract

Detecting offensive content in text is an increasingly central challenge for both social-media platforms and AI-driven technologies. However offensiveness remains a subjective phenomenon as perspectives differ across sociodemographic characteristics, as well as cultural norms and moral values. This intricacy is largely ignored in the current AI-focused approaches for detecting offensiveness or related concepts such as hate speech and toxicity detection. We frame the task of determining offensiveness as essentially a matter of moral judgment --- deciding the boundaries of ethically wrong vs. right language to be used or generated within an implied set of sociocultural norms. In this paper, we investigate how judgment of offensiveness varies across diverse global cultural regions, and the crucial role of moral values in shaping these variations. Our findings highlight substantial cross-cultural differences in perceiving offensiveness, with moral concerns about Caring and Purity as the mediating factor driving these differences. These insights are of importance as AI safety protocols, shaped by human annotators' inputs and perspectives, embed their moral values which do not align with the notions of right and wrong in all contexts, and for all individuals.