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Common survey issues in UX research Hands on workshop

QuantUXCon 2023

Abstract

After having reviewed hundreds of surveys in my career I would like to share what I learned from it. In this hands-on workshop I will discuss how you can improve the survey you are planning to field for your UX project. We will start with a decision tree to decide if a survey is actually the best method for your research process. Then we will move to some feasibility issues such as sample size and response rates. Before starting the second part of the workshop I will present the top 10 issues I found in my career reviewing surveys. In the second part of the workshop I will answer survey questions the audience has using the chat feature in Hopin (or join on screen to pose live questions).